A Corpus-Based Classification of Commitments in Business English

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Abstract

This chapter presents a corpus-based study of commitments in Business English emails using a speech act-annotated corpus of emails. Starting from a detailed analysis of the lexicon and phraseology of this speech act, a revised description of commitments is proposed. This considers three distinct sub-categories with different functions, namely action, informational, and interactional. By bringing together authentic corpus data and computational analysis, this research demonstrates how corpus linguistics can contribute to our understanding of the pragmatics of workplace communication.