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Analyzing and Theorizing the Dynamics of the Workplace Incivility Crisis pp 17–30Cite as

Forms of Workplace Mistreatment

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Part of the book series: SpringerBriefs in Psychology ((BRIEFSPSYCHOL,volume 8))

Abstract

This chapter explores the definitions of various forms of workplace mistreatment, contrasting them with a definition of workplace incivility. The chapter considers conceptual models for understanding the causes, processes, and consequences of workplace mistreatment, indicating the potential contribution of the Risk Management Model. A section towards the end of the chapter reflects upon the first two propositions introduced in Chap. 1 regarding the importance of belonging as a motive and the human capacity to perceive and interpret their social world.

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  1. Centre for Organizational Research and Development, Acadia University, Highland Avenue 24, Wolfville, B4P 1Y7, NS, Canada

    Michael Leiter

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  1. Michael Leiter
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Leiter, M. (2013). Forms of Workplace Mistreatment. In: Analyzing and Theorizing the Dynamics of the Workplace Incivility Crisis. SpringerBriefs in Psychology, vol 8. Springer, Dordrecht. https://doi.org/10.1007/978-94-007-5571-0_2

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