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Insurance Contract Law Between Business Law and Consumer Protection

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Abstract

In the field of insurance, consumer transactions have taken on the same importance as commercial ones. While insurance law had been viewed generally as a part of commercial or general private law, given the significance of private customer business, it is developing into a separate discipline. For most countries, actions concerning insurance matters are brought before general courts of law. In some cases, insurance matters are heard by commercial courts, especially for marine insurance. It is perhaps beneficial that commercial courts hear insurance matters involving both individuals and business matters because the judges hold an expertise relevant to these situations. Alternative dispute resolution mechanisms figure heavily in this area in order to alleviate the burden on the courts, particularly in small claims matters. In general, insurance contract law is the subject of special legislation. No distinction is made, typically, between commercial and consumer contracts. In some cases, such as the UK, separate legislation has been proposed. When a question is not covered by insurance law, many states have provided for consumer protection law which becomes applicable. As a result, consumer protection law has significantly influenced contents of insurance contracts legislation.

III.A.4, Le droit des contrats d’assurance entre le droit des affaires et la protection des consommateurs.

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Notes

  1. 1.

    See, for example, Mönnich in Beckmann and Matusche-Beckmann (eds), Versicherungsrechts-Handbuch (2009) § 2.

  2. 2.

    J Basedow, J Birds, MA Clarke, H Cousy and H Heiss (eds), Principles of European Insurance Contract Law (PEICL) (Sellier 2009).

  3. 3.

    See, for example, Zweigert and Kötz, Einführung in die Rechtsvergleichung (3rd edn, 1996) 62f.

  4. 4.

    See, in general, Zweigert and Kötz, 154f.

  5. 5.

    Brazil, Priscila Mathias Fichtner, Tomaz Tavares de Lyra and Marcela Levy, para 8.

  6. 6.

    Australian Insurance Contract Act 1984, s. 9 excludes marine insurance from its scope of application, 9A makes clear that this exception does not apply to small craft insurances which are “consumer marine insurances” while for instance; see McNaughton, Australia, para 39.

  7. 7.

    Belgium, Herman Cousy, para 20; UK, David Hertzell, para 1.10.

  8. 8.

    Portugal, Maria José Rangel de Mesquita, paras 46, 53f.

  9. 9.

    According to the following reports: Czech Republic, Josef Fiala and Marketa Selucka, para 3; Finland, Jaana Norio-Timonen, para 9; France, Sophie Gaudemet, para 10; Germany, Christian Armbrüster, para 1; Greece, Alexandra E. Douga, paras 1f; Italy, Diana Cerini, Giovanni Comandé, Maria Gagliardi and Onofrio Troiano, para 1; Japan, Yoshiro Yamano, para 1; Taiwan, Yu-Ting Lin, para 1; UK, David Hertzell, para 2; USA, Jeffrey E. Thomas, para 9; see also the figures presented by de Mesquita, Portugal, Appendix A.

  10. 10.

    Denmark, Ivan Sørensen, para 1; Belgium, Herman Cousy, paras 18f; and Selucka, Czech Republic, Josef Fiala and Marketa Selucka, para 2; Finland, Jaana Norio-Timonen, para 1; Sophie Gaudemet, France, para 13; Germany, Christian Armbrüster, para 1; Italy, Diana Cerini, Giovanni Comandé, Maria Gagliardi and Onofrio Troiano, para 1; Taiwan, Yu-Ting Lin, para 3; USA, Jeffrey E. Thomas, paras 4, 7; see also the figures given by Fichtner, de Lyra, Levy, Brazil, Appendices A and B.

  11. 11.

    Denmark, Ivan Sørensen, para 1; Finland, Jaana Norio-Timonen, para 3; Greece, Alexandra E. Douga, para 2; Italy, Diana Cerini, Giovanni Comandé, Maria Gagliardi and Onofrio Troiano, para 1; Japan, Yoshiro Yamano, para 1; Taiwan, Yu-Ting Lin, paras 1 to 3; see also the figures given by Schauer, Austria, paras 1f.

  12. 12.

    Australia, Anne Naughton, para 13.

  13. 13.

    Greece, Alexandra E. Douga, para 6.

  14. 14.

    Japan, Yoshiro Yamano, para 8.

  15. 15.

    Taiwan, Yu-Ting Lin, para 8.

  16. 16.

    Belgium, Herman Cousy, paras 22f. Same for Venezuela, Baumeister, Venezuela, para 8.

  17. 17.

    Portugal, Maria José Rangel de Mesquita, paras 7f.

  18. 18.

    France, Sophie Gaudemet, para 17; Germany, Christian Armbrüster, para 8.

  19. 19.

    The first independent insurance legislation in France was the law on land insurance of 1930 which was finally integrated into the Insurance Code in 1976 together with the law on marine insurance and the law on insurance activities, France, Sophie Gaudemet, paras 16f.

  20. 20.

    Brazil, Priscila Mathias Fichtner, Tomaz Tavares de Lyra and Marcela Levy, paras 12f.

  21. 21.

    Czech Republic, Josef Fiala and Marketa Selucka, para 10.

  22. 22.

    Denmark, Ivan Sørensen, para 3.

  23. 23.

    Finland, Jaana Norio-Timonen, para 6.

  24. 24.

    Austria, Martin Schauer, paras 8f.

  25. 25.

    Italy, Diana Cerini, Giovanni Comandé, Maria Gagliardi and Onofrio Troiano, paras 4f.

  26. 26.

    Italy, Diana Cerini, Giovanni Comandé, Maria Gagliardi and Onofrio Troiano, para 7.

  27. 27.

    Australia, Anne Naughton, paras 13f.

  28. 28.

    UK, David Hertzell, para 7.

  29. 29.

    USA, Jeffrey E. Thomas, paras 10f.

  30. 30.

    Australia, Anne Naughton, para 16.

  31. 31.

    Australia, Anne Naughton, para 17; Czech Republic, Josef Fiala and Marketa Selucka, para 13, 14; Finland, Jaana Norio-Timonen, paras 10, 11; in principle also Armbrüster, Germany, paras 12f; Greece, Alexandra E. Douga, paras 9f; Italy, Diana Cerini, Giovanni Comandé, Maria Gagliardi and Onofrio Troiano, paras 16f; Japan, Yoshiro Yamano, paras 11f; Norway, Kaja de Vibe Malling, paras 10f; Portugal, Maria José Rangel de Mesquita, paras 15f, 20f.; Taiwan, Yu-Ting Lin, paras 11f; USA, Jeffrey E. Thomas, para 13.

  32. 32.

    For example, in France, insurance disputes fall within the competence of commercial courts when both parties to the contract are merchants and within the competence of general civil courts in any other case (eg in case of disputes concerning mutual insurance), France, Sophie Gaudemet, paras 47f; see also Sørensen, Denmark, para 6.

  33. 33.

    Portugal, Maria José Rangel de Mesquita, para 18; Venezuela, Alberto Baumeister Toledo, para 8.

  34. 34.

    Austria, Martin Schauer, para 14.

  35. 35.

    Belgium, Herman Cousy, paras 29f.

  36. 36.

    The same was true for Venezuela until recently; for economical reasons they had to cancel this special competence and now all insurance matters, except marine insurance, are heard before general civil courts, Venezuela, Alberto Baumeister Toledo, para 11.

  37. 37.

    See Cerini, Comandé, Gagliardi and Troiano, Italy, para 15; Norway, Kaja de Vibe Malling, para 11; Portugal, Maria José Rangel de Mesquita, para 21; UK, David Hertzell, para 10.

  38. 38.

    http://ec.europa.eu/internal_market/fin-net/index_en.htm.

  39. 39.

    Australia, Anne Naughton, paras 20f; Brazil, Priscila Mathias Fichtner, Tomaz Tavares de Lyra and Marcela Levy, paras 27f.

  40. 40.

    Brazil, Priscila Mathias Fichtner, Tomaz Tavares de Lyra and Marcela Levy, para 27.

  41. 41.

    Portugal, Maria José Rangel de Mesquita, para 17.

  42. 42.

    Australia, Anne Naughton, paras 17f; Austria, Martin Schauer, paras 16f; Belgium, Herman Cousy, paras 36f; Brazil, Priscila Mathias Fichtner, Tomaz Tavares de Lyra and Marcela Levy, para 30; Denmark, Ivan Sørensen, para 7; Finland, Jaana Norio-Timonen, paras 11f; France, Sophie Gaudemet, paras 51f; Germany, Christian Armbrüster, paras 14f; Greece, Alexandra E. Douga, paras 18f; Italy, Diana Cerini, Giovanni Comandé, Maria Gagliardi and Onofrio Troiano, paras 17f; Japan, Yoshiro Yamano, para 12; Norway, Kaja de Vibe Malling, paras 13f; Portugal, Maria José Rangel de Mesquita, paras 21f; Taiwan, Yu-Ting Lin, paras 12f; Hertzell, UK, David Hertzell, para 11; the situation is different in Venezuela where alternative dispute resolution mechanisms for consumer disputes play no practical role, Venezuela, Alberto Baumeister Toledo, paras 16f.

  43. 43.

    Germany, Christian Armbrüster, paras 14f.

  44. 44.

    Directive 2002/65/EC of the European Parliament and of the Council of 23 September 2002 concerning the distance marketing of consumer financial services and amending Council Directive 90/619/EEC and Directives 97/7/EC and 98/27/EC [2002] OJ L271/16.

  45. 45.

    Directive 2002/92/EC of the European Parliament and of the Council of 9 December 2002 on insurance mediation [2003] OJ L9/3.

  46. 46.

    Australia, Anne Naughton, paras 20f; UK, David Hertzell, para 11.

  47. 47.

    In France, a distinctive ombudsmen (médiateur) is competent depending on whether the dispute arises between a private person and an insurance company (médiateur FFSA) or a private person and a mutual (médiateur GEMA), France, Sophie Gaudemet, para 51; Greece, Alexandra E. Douga, para 18; Norway, Kaja de Vibe Malling, para 13.

  48. 48.

    UK, David Hertzell, para 11.

  49. 49.

    Germany, Christian Armbrüster, paras 14f.

  50. 50.

    With regard to the different competences of an ombudsman office, see: Australia, Anne Naughton, para 29; Austria, Martin Schauer, para 18; Belgium, Herman Cousy, paras 43f; France, Sophie Gaudemet, para 53; Christian Armbrüster, Germany, paras 14f; Greece, Alexandra E. Douga, paras 18f; Norway Kaja de Vibe Malling, paras 14f; Portugal, Maria José Rangel de Mesquita, para 24; UK, David Hertzell, para 11. In Switzerland, the Insurance Ombudsman deals with the entire range of issues relating to private insurance, including claims of third parties. The Swiss Insurance Ombudsman does not however act as a judge or arbitrator nor does it take, impose or enforce any decisions (for details see: http://www.ombudsman-assurance.ch/index.html).

  51. 51.

    This may depend on the individual case, see Armbrüster, Germany, para 15; Greece, Alexandra E. Douga, para 20; Taiwan, Yu-Ting Lin, para 13; In France, the opinion of the médiateur in a case between a private person and a mutual is binding on the mutual, France, Sophie Gaudemet, para 53.

  52. 52.

    Australia, Anne Naughton, para 30.

  53. 53.

    Germany, Christian Armbrüster, para 15.

  54. 54.

    The institution of an insurance ombudsman is still very young in some countries; see for example: Australia, Anne Naughton, para 20; Austria, Martin Schauer, para 18; Greece, Alexandra E. Douga, para 18; Portugal, Maria José Rangel de Mesquita, para 24.

  55. 55.

    UK, David Hertzell, para 11.

  56. 56.

    UK, David Hertzell, para 11.

  57. 57.

    Australia, Anne Naughton, para 32 (even though a direct influence of the FOS decisions is not mentioned, the FOS is charged with monitoring compliance with the Code of Conduct).

  58. 58.

    USA, Jeffrey E. Thomas, para 14; Finland introduced a class action for consumers in 2007, but it has never been used, see Norio-Timonen, Finland, para 14; for a possible future class action in Belgium and Italy, see Cousy, Belgium, para 55; Italy, Diana Cerini, Giovanni Comandé, Maria Gagliardi and Onofrio Troiano, para 21.

  59. 59.

    USA, Jeffrey E. Thomas, para 14.

  60. 60.

    USA, Jeffrey E. Thomas, para 14.

  61. 61.

    Germany, Christian Armbrüster, para 18; in France, the French Consumer Code also authorizes interest groups which have been mandated by at least two consumers to bring an action against unfair contract terms, France, Sophie Gaudemet, paras 56f.

  62. 62.

    Directive 2009/22/EC of the European Parliament and of the Council of 23 April 2009 on injunctions for the protection of consumers’ interests [2009] OJ L110/30.

  63. 63.

    Brazil, Priscila Mathias Fichtner, Tomaz Tavares de Lyra and Marcela Levy, paras 31f.

  64. 64.

    Japan, para 13.

  65. 65.

    See for example Armbrüster, Germany, para 17 (Verbandsklage); Austria, Martin Schauer, para 20.

  66. 66.

    Belgium, Herman Cousy, para 70; Czech Republic, Josef Fiala and Marketa Selucka, para 25; Germany, Christian Armbrüster, para 22.

  67. 67.

    Germany, Christian Armbrüster, para 22.

  68. 68.

    Directive 2009/22/EC of the European Parliament and of the Council of 23 April 2009 on injunctions for the protection of consumers’ interests [2009] OJ L110/30.

  69. 69.

    Australia, Anne Naughton, para 32; Brazil, Priscila Mathias Fichtner, Tomaz Tavares de Lyra and Marcela Levy, para 34; Czech Republic, Josef Fiala and Marketa Selucka, para 17; Finland, Jaana Norio-Timonen, para 15; Japan, Yoshiro Yamano, para 14; Norway, Kaja de Vibe Malling, paras 25f; Portugal, Maria José Rangel de Mesquita, paras 31f. In Switzerland, the Swiss Financial Market Supervisory Authority (FINMA) supervises private insurers engaged in accident and health insurance; mandatory basic health insurance and the Swiss Accident Insurance Fund (SUVA) are primarily supervised by the Swiss Federal Office of Public Health (FOPH). Key matters of consumer protection are dealt with by the Ombudsman of Private Insurance and SUVA, the Ombudsman for Health Insurance, or the Swiss National Guarantee Fund in respect of mandatory motor vehicle liability insurance. For details see: http://www.finma.ch/e/Pages/default.aspx.

  70. 70.

    UK, David Hertzell, para 13.

  71. 71.

    Australia, Anne Naughton, para 37.

  72. 72.

    Belgium, Herman Cousy, para 58.

  73. 73.

    Belgium, Herman Cousy, para 89; Finland, Jaana Norio-Timonen, para 14; Germany, Christian Armbrüster, para 24; Greece, Alexandra E. Douga, para 23; Italy, Diana Cerini, Giovanni Comandé, Maria Gagliardi and Onofrio Troiano, para 22; Portugal, Maria José Rangel de Mesquita, para 32.

  74. 74.

    Japan, Yoshiro Yamano, para 27. In theory, the same seems to be the case in Venezuela, Baumeister, Venezuela, para 29. One of the key objectives of the Swiss FINMA is also to protect insured persons against abusive contractual conditions and disadvantages resulting from unequal treatment that is not legally or actuarially justifiable.

  75. 75.

    Arts 181 and 182 of Directive 2009/138/EC of the European Parliament and of the Council of 25 November 2009 on the taking avoid-up and pursuit of the business of Insurance and Reinsurance (Solvency II) [2009] OJ L335/1.

  76. 76.

    Australia, Anne Naughton, para 41; Austria, Martin Schauer, para 23; Belgium, Herman Cousy, para 61; Czech Republic, Josef Fiala and Marketa Selucka, paras 18f; Finland, Jaana Norio-Timonen, para 17; France, Sophie Gaudemet, para 16; Germany, Christian Armbrüster, para 26; Greece, Alexandra E. Douga, para 24; Italy, Diana Cerini, Giovanni Comandé, Maria Gagliardi and Onofrio Troiano, para 23; Japan, Yoshiro Yamano, para 15; Norway, Kaja de Vibe Malling, para 28; Portugal, Maria José Rangel de Mesquita, para 33; Taiwan, Yu-Ting Lin, para 15; Venezuela, Alberto Baumeister Toledo, para 19; insurance contract law is still governed in the Civil and/or Commercial Code in Brazil, Priscila Mathias Fichtner, Tomaz Tavares de Lyra and Marcela Levy para 35; or is still uncodified and functions as a mixture of legislation and court decisions in the UK: UK, David Hertzell, para 14. For obvious reasons, there is no uniformity in insurance contract law regulation in the USA: Thomas, USA, para 19. USA, Jeffrey E. Thomas, para 18. The situation is different in France where the Autorité de Contròle des Assurances et des Mutuelles also inspects insurance contracts upon individual complaints.

  77. 77.

    France, Sophie Gaudemet, para 57.

  78. 78.

    Japan, Yoshiro Yamano, para 15.

  79. 79.

    UK, David Hertzell, para 14.

  80. 80.

    Australia, Anne Naughton, para 42.

  81. 81.

    Austria, Martin Schauer, para 25; until 2008 Germany, Christian Armbrüster, para 9; Japan, Yoshiro Yamano, para 16.

  82. 82.

    Australia, Anne Naughton, para 42; Austria, Martin Schauer, para 27; Belgium, Herman Cousy, para 62; Brazil, Priscila Mathias Fichtner, Tomaz Tavares de Lyra and Marcela Levy para 41; Czech Republic, Josef Fiala and Marketa Selucka, para 22; France, Sophie Gaudemet, para 1; Germany, Christian Armbrüster, para 29; Italy, Diana Cerini, Giovanni Comandé, Maria Gagliardi and Onofrio Troiano, paras 25f; Japan, Yoshiro Yamano, paras 16f; Norway, Kaja de Vibe Malling, para 35; Portugal, Maria José Rangel de Mesquita, para 35; Taiwan, Yu-Ting Lin, paras 16f; USA, Jeffrey E. Thomas, para 21; Venezuela, Alberto Baumeister Toledo, para 20. Some distinctions are made in other countries, Finland, Jaana Norio-Timonen, para 19; Greece, Alexandra E. Douga, para 26.

  83. 83.

    Greece, Alexandra E. Douga, paras 24-29; Italy, Diana Cerini, Giovanni Comandé, Maria Gagliardi and Onofrio Troiano, para 4; UK, David Hertzell, para 7; Venezuela, Alberto Baumeister Toledo, para 19.

  84. 84.

    Brazil, Priscila Mathias Fichtner, Tomaz Tavares de Lyra and Marcela Levy para 35.

  85. 85.

    A translation of the 1980 Act (‘CIA 1980’) can be found in A Neal and A Victorin (eds), Law and the Weaker Party: an Anglo-Swedish Comparative Study (Professional Books, Abingdon, 1983), Vol III, 113.

  86. 86.

    Försäkringsavtalslag (SFS 2005:104), Swedish text can be found at: http://www.notisum.se/rnp/sls/lag/20050104.htm.

  87. 87.

    Law Commission and Scottish Law Commission, Consumer Insurance Law: Pre-Contract Disclosure and Misrepresentation (Law Com No 319, Scot Law Com No 219, 2009).

  88. 88.

    UK, David Hertzell, para 15.

  89. 89.

    See supra 15.4.4.

  90. 90.

    UK, David Hertzell, para 13.

  91. 91.

    Greece, Alexandra E. Douga, paras 25f.

  92. 92.

    Gaudemet, France, para 38.

  93. 93.

    Insurance Code Art. L.112-2-1 (distance marketing), L.112-9 (doorstep selling), L. 113-15-1 (renewal of the contract), Gaudemet, France, paras 33-36.

  94. 94.

    Consumer Code Art. L. 122-11-2 and L. 312-9, Gaudemet, France, para 37.

  95. 95.

    Gaudemet, France, paras 28 and 39-45.

  96. 96.

    Australia, Anne Naughton, para 44.

  97. 97.

    Austria, Martin Schauer, para 27.

  98. 98.

    Germany, Christian Armbrüster, para 33.

  99. 99.

    Art. 5 of the E-VVG guarantees a minimum three-week binding period of the insurer’s offer towards a consumer and Art. 104 of the E-VVG deals with the protection of consumer claims in the area of transport insurance. For the German text of the draft version of the Swiss Insurance Contract Act, see: http://www.efd.admin.ch/dokumentation/gesetzgebung/00571/01345/index.html.

  100. 100.

    USA, Jeffrey E. Thomas, para 25.

  101. 101.

    Austria, Martin Schauer, para 28.

  102. 102.

    France, Sophie Gaudemet, paras 21 and 39-45.

  103. 103.

    Japan, Yoshiro Yamano, para 17.

  104. 104.

    Taiwan, Yu-Ting Lin, para 19.

  105. 105.

    Norway, Kaja de Vibe Malling, para 29.

  106. 106.

    Germany, Christian Armbrüster, para 29.

  107. 107.

    Council Directive 93/13/EEC of 5 April 1993 on unfair terms in consumer contracts [1993] OJ L95/29.

  108. 108.

    Directive 2002/65/EC of the European Parliament and of the Council of 23 September 2002 concerning the distance marketing of consumer financial services and amending Council Directive 90/619/EEC and Directives 97/7/EC and 98/27/EC [2002] OJ L271/16.

  109. 109.

    Directive 2009/22/EC of the European Parliament and of the Council of 23 April 2009 on injunctions for the protection of consumers’ interests [2009] OJ L110/30.

  110. 110.

    In view of unfair terms, consumer protection is enhanced to a certain extent by s. 310 (3) German Civil Code.

  111. 111.

    Germany, Christian Armbrüster, paras 46f.

  112. 112.

    Austria, Martin Schauer, para 52.

  113. 113.

    See s. 1(1) of the Law on the Distance Selling of Financial Services.

  114. 114.

    France, Sophie Gaudemet, para 33.

  115. 115.

    Italy, Diana Cerini, Giovanni Comandé, Maria Gagliardi and Onofrio Troiano, para 36.

  116. 116.

    As to those instruments, see infra 15.7.1.

  117. 117.

    Australia, Anne Naughton, para 37.

  118. 118.

    Germany, Christian Armbrüster, para 29. Versicherungsrecht in Europa - Kernperspektiven am Ende des 20. Jahrhunderts

  119. 119.

    Belgium, Herman Cousy, para 16.

  120. 120.

    See the historical explanation given by F Reichert-Facilides, ‘Gesetzgebung in Versicherungssachen: Stand und Ausblick’ in F Reichert-Facilides and AK Schnyder (eds), Versicherungsrecht in Europa - Kernperspektiven am Ende des 20. Jahrhunderts (2000) 1 (3); see also Austria, Martin Schauer, para 25.

  121. 121.

    Reichert-Facilides (n 138) 6f considering the protection of the policyholder as the weaker party; see Austria, Martin Schauer, para 56.

  122. 122.

    See Article 1:103 PEICL (Mandatory Character).

  123. 123.

    Case 205/84 Commission of the European Communities v Federal Republic of Germany [1986] ECR 3755.

  124. 124.

    Ibid, para 54.

  125. 125.

    Ibid, para 27.

  126. 126.

    Council Regulation (EC) No 44/2001 of 22 December 2000 on jurisdiction and the recognition and enforcement of judgments in civil and commercial matters [2001] OJ L12/1.

  127. 127.

    Regulation (EC) No 593/2008 of the European Parliament and of the Council of 17 June 2008 on the law applicable to contractual obligations (Rome I) [2008] OJ L177/6.

  128. 128.

    Art. 36 of the Directive 2002/83/EC of the European Parliament and of the Council of 5 November 2002 concerning life assurance [2002] OJ L345/1 to be replaced by Art. 185 of the Directive 2009/138/EC of the European Parliament and of the Council of 25 November 2009 on the taking-up and pursuit of the business of Insurance and Reinsurance (Solvency II) [2009] OJ L335/1.

  129. 129.

    Directive 2002/92/EC of the European Parliament and of the Council of 9 December 2002 on insurance mediation [2003] OJ L9/3.

  130. 130.

    Directive 2009/138/EC of the European Parliament and of the Council of 25 November 2009 on the taking-up and pursuit of the business of Insurance and Reinsurance (Solvency II) [2009] OJ L335/1.

  131. 131.

    The specified risks are:

    1. 4.

      Railway rolling stock

    2. 5.

      Aircraft

    3. 6.

      Ships (sea, lake and river and canal vessels)

    4. 7.

      Goods in transit (including merchandise, baggage, and all other goods)

    1. 11.

      Aircraft liability

    2. 12.

      Liability for ships (sea, lake and river and canal vessels)

    1. 16.

      Miscellaneous financial loss

  132. 132.

    The specified risks are:

    1. 14.

      Credit

    2. 15.

      Suretyship

  133. 133.

    The specified risks are:

    1. 8.

      Fire and natural forces

    2. 9.

      Other damage to property

    1. 13.

      General liability

    2. 16.

      Miscellaneous financial loss

  134. 134.

    See supra 15.5.1.

  135. 135.

    See supra 15.5.1.

  136. 136.

    See supra 15.5.1.

  137. 137.

    Germany, Christian Armbrüster, para 30.

  138. 138.

    France, Sophie Gaudemet, paras 23-27.

  139. 139.

    Czech Republic, Josef Fiala and Marketa Selucka, para 23.

  140. 140.

    Norway, Kaja de Vibe Malling, para 35; Portugal, Maria José Rangel de Mesquita, para 36.

  141. 141.

    USA, Jeffrey E. Thomas, para 24.

  142. 142.

    Belgium, Herman Cousy, paras 62f.

  143. 143.

    Belgium, Herman Cousy, paras 62f.

  144. 144.

    Finland, Jaana Norio-Timonen, paras 22f.

  145. 145.

    Austria, Martin Schauer, paras 36f.

  146. 146.

    Japan, Yoshiro Yamano, paras 20f.

  147. 147.

    Austria, Martin Schauer, para 38; Japan, Yoshiro Yamano, para 20.

  148. 148.

    Australia, Anne Naughton, paras 50f; Belgium, Herman Cousy, paras 67f; Brazil, Priscila Mathias Fichtner, Tomaz Tavares de Lyra and Marcela Levy, para 52; France, Sophie Gaudemet, para 37; Portugal, Maria José Rangel de Mesquita, para 69.

  149. 149.

    Finland, Jaana Norio-Timonen, paras 24f; Taiwan, Yu-Ting Lin, para 22.

  150. 150.

    Australia, Anne Naughton, para 46.

  151. 151.

    Germany, Christian Armbrüster, paras 46f.

  152. 152.

    France, Sophie Gaudemet, para 57.

  153. 153.

    Czech Republic, Josef Fiala and Marketa Selucka, para 28; Germany, Christian Armbrüster, para 40; Greece, Alexandra E. Douga, para 35; Italy, Diana Cerini, Giovanni Comandé, Maria Gagliardi and Onofrio Troiano, para 41; Japan, Yoshiro Yamano, para 24; Taiwan, Yu-Ting Lin, para 23; UK, David Hertzell, para 19.

  154. 154.

    Czech Republic, Josef Fiala and Marketa Selucka, para 29; Germany, Christian Armbrüster, para 42; Greece, Alexandra E. Douga, para 33; Italy, Diana Cerini, Giovanni Comandé, Maria Gagliardi and Onofrio Troiano, para 42; Japan, Yoshiro Yamano, para 25; Taiwan, Yu-Ting Lin, para 23; UK, David Hertzell, para 20.

  155. 155.

    Australia, Anne Naughton, para 52.

  156. 156.

    Armbrüster, Germany, para 41; Douga, Greece, para 34; Cerini, Comandé, Gagliardi and Troiano, Italy, para 42.

  157. 157.

    USA, Jeffrey E. Thomas, para 29.

  158. 158.

    USA, Jeffrey E. Thomas, para 30.

  159. 159.

    Art. 35 of Directive 2002/83/EC of the European Parliament and of the Council of 5 November 2002 concerning life assurance [2002] OJ L345/1 to be replaced by Art. 186 of the Directive 2009/138/EC of the European Parliament and of the Council of 25 November 2009 on the taking-up and pursuit of the business of Insurance and Reinsurance (Solvency II) [2009] OJ L335/1.

  160. 160.

    Art. 36 of Directive 2002/83/EC of the European Parliament and of the Council of 5 November 2002 concerning life assurance [2002] OJ L345/1 to be replaced by Art. 185 of the Directive 2009/138/EC of the European Parliament and of the Council of 25 November 2009 on the taking-up and pursuit of the business of Insurance and Reinsurance (Solvency II) [2009] OJ L335/1.

  161. 161.

    See E Lorenz, ‘Reform des Versicherungsvertragsrechts in Deutschland. Grundsätze und Schwerpunkte’, Versicherungsr­undschau (VR) 2005, 265–274.

  162. 162.

    See Malcolm A. Clarke, The Law of Insurance Contracts (6th edn, 2009) 23-1A.

  163. 163.

    In detail Clarke 23-1B.

  164. 164.

    Gesetz über den Versicherungsvertrag vom 30. Mai 1908 (RGBl. page 263).

  165. 165.

    See, for example, Marlow in Beckmann and Matusche-Beckmann (eds), Versicherungsrechts-Handbuch (2009), § 13, para 77.

  166. 166.

    See Law Com No 319/Scot Law Com No 219. p. 38 at 4.6.

  167. 167.

    Austria, Martin Schauer, para 41; Czech Republic, Josef Fiala and Marketa Selucka, para 27; Germany, Christian Armbrüster, para 37; Cerini, Comandé, Gagliardi and Troiano, Italy, para 42; Norway, Kaja de Vibe Malling, para 64; Portugal, Maria José Rangel de Mesquita, paras 45f; but there is no legal obligation on the insurer to give advice in the UK, Hertzell, UK, para 18.

  168. 168.

    See for insurance: Articles 183 to 186 of the Directive 2009/138/EC of the European Parliament and of the Council of 25 November 2009 on the taking-up and pursuit of the business of Insurance and Reinsurance (Solvency II) [2009] OJ L335/1; with regard to the directives on consumer law, see Articles 3 to 5 of the Directive 2002/65/EC of the European Parliament and of the Council of 23 September 2002 concerning the distance marketing of consumer financial services and amending Council Directive 90/619/EEC and Directives 97/7/EC and 98/27/EC [2002] OJ L271/16, which also applies to insurance.

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Heiss, H. (2012). Insurance Contract Law Between Business Law and Consumer Protection. In: Brown, K., Snyder, D. (eds) General Reports of the XVIIIth Congress of the International Academy of Comparative Law/Rapports Généraux du XVIIIème Congrès de l’Académie Internationale de Droit Comparé. Springer, Dordrecht. https://doi.org/10.1007/978-94-007-2354-2_15

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