Skip to main content

Abstract

Individuals and communities affected by disasters are exposed to massive material and immaterial trauma. While material (tangible) trauma are instantaneous and evident (and thus they are treated immediately by rescuers), immaterial (intangible) ones are subtle and mounting over the time. In particular, in the aftermath of the disaster, affected people lose their world of meaning and need to interact and to exchange information and experience to develop a new social sensemaking process. This paper describes EagleVox, an information system designed to support multidirectional (top-down, bottom-up, peer-to-peer) and multimodal communication within disaster-prone communities (involving citizens, rescuers, and institutions).

Keywords

These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 129.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 169.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 169.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Quarantelli E.L. (Ed.), 1998, What is a disaster?, London: Routledge.

    Google Scholar 

  2. Kirschenbaum A., 2004, Chaos, organization and disaster management, New York: Marcel Dekker.

    Google Scholar 

  3. Haddow G.D., Bullock J.A., 2006, Introduction to emergency management, New York: Elsevier Butterworth-Heinemann.

    Google Scholar 

  4. Rodriguez H., Quarantelli E.L., Dynes R.R. (Eds.), 2007, Handbook of disaster research, New York: Springer.

    Google Scholar 

  5. Barbini F.M., 2008, “Organization in disaster. The failure of disaster-recovery plans in the aftermath of the AZF explosion”, Proc. 24° EGOS Colloquium, Amsterdam.

    Google Scholar 

  6. Barbini F.M., 2009, “Organization in disaster: International cooperation and relief activities coordination during the Indian Ocean Tsunami emergency”, Proc. 25° EGOS Colloquium, Barcelona.

    Google Scholar 

  7. Bigley G. A., Roberts K.H., 2001, “The Incident Command System: High-Reliability Organizing For Complex and Volatile Task Environments”, Academy of Management Journal, 44, 6, pp.1281–1300.

    Article  Google Scholar 

  8. Landau J., Mittal M., Wieling E., 2008, “Linking human systems: Strengthening individuals, families, and communities in the wake of mass trauma”, Journal of Marital and Family Therapy, 34, 2, p-194.

    Article  Google Scholar 

  9. Weick K.E., 1993, “The collapse of sensemaking in organizations. The Mann Gulch disaster”, Administrative Science Quarterly, 38, 4, pp.628–652.

    Article  Google Scholar 

  10. Weber M., 1968, Economy and society, Berkeley: University of California Press.

    Google Scholar 

  11. Weick K.E., 1995, Sensemaking in organizations, Thousand Oaks: Sage.

    Google Scholar 

  12. Lèvy P., 1996, L’intelligenza collettiva. Per un’antropologia del cyberspazio, Milano: Feltrinelli, p. 27.

    Google Scholar 

  13. Lèvy P., 1996, L’intelligenza collettiva. Per un’antropologia del cyberspazio, Milano: Feltrinelli, p. 31.

    Google Scholar 

  14. Turoff M., Chumer M., Van de Walle B., Yao X., 2004, “The design of emergency response management information systems”, Journal of Information Technology Theory and Application, 5, 4, pp.1–35.

    Google Scholar 

  15. Cuny F. C.,1983, Disasters and Development, New York: Oxford University Press.

    Google Scholar 

  16. Alexander D., 2002, Principle of emergency planning and management, New York: Oxford University Press.

    Google Scholar 

  17. Wallace A., De Balogh F., 1985, “Decision support systems for disaster management”, Public Administration Review, 45, pp.134–146.

    Article  Google Scholar 

  18. Van de Walle B., Turoff M., Hiltz S.R., 2009, Information systems for emergency management (Advances in Management Information Systems), New York: M.E. Sharpe Inc.

    Google Scholar 

  19. White C., Turoff M., Hiltz S.R., 2010., “A real time online Delphi decision system, v 2.0: Crisis management support during extreme events”, Proceedings of the International Conference on Information Systems for Crisis Response and Management, Lisbon, Portugal.

    Google Scholar 

  20. Okolloh O., 2009, “Ushahidi, or ‘testimony’: Web 2.0 tools for crowdsourcing crisis information”, Participatory learning and action, 59, pp.65–70.

    Google Scholar 

  21. Careem M., De Silva C., De Silva R., Raschid L., Weerawarana S., 2006, “Sahana: Overview of a Disaster Management System”, Proceedings of the International Conference on Information and Automation (ICIA), Colombo, Sri Lanka 361–366.

    Google Scholar 

  22. Barbini F.M., D’Atri A., Tarantino L., Za S., 2011, “EagleVox: An innovative information system to support social sensemaking in the aftermath of large-scale disasters”, Proc. 27° EGOS Colloquium, Goteborg.

    Google Scholar 

  23. Missikoff M. (Ed.), 2009, “EagleVox – La voce dell’Aquila: Piattaforma di partecipazione sociale su base semantica per la ricostruzione dell’Aquila”, working paper, IASI-CNR, Roma.

    Google Scholar 

  24. Banzato A., D’Atri A., D’Atri E., De Nicola A., Di Mascio T., Imbriglio M., Missikoff M., Taglino F., Tarantino L., Za, S., “EagleVox: piattaforma semantica per la partecipazione sociale alla ricostruzione dell’Aquila”, in Proceedings of Second Interop Vlab.It Workshop, Roma, 2009.

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Francesco Maria Barbini .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2012 Springer-Verlag Berlin Heidelberg

About this paper

Cite this paper

Barbini, F.M., D’Atri, A., Tarantino, L., Za, S. (2012). A New Generation DMS for Supporting Social Sensemaking. In: De Marco, M., Te'eni, D., Albano, V., Za, S. (eds) Information Systems: Crossroads for Organization, Management, Accounting and Engineering. Physica, Heidelberg. https://doi.org/10.1007/978-3-7908-2789-7_13

Download citation

Publish with us

Policies and ethics