Abstract
Knowledge transfer during management support system implementations is one of the key elements of project success. The scope of this article is to present the results of research on the methods of completing knowledge transfer for specific implementation phases in selected groups of IT projects consisting in implementing ERP, CRM, BI and DMS class IT systems. The results may be interesting for researchers specialising in the subject of IT project implementation and for practitioners completing IT projects.
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Wachnik, B. (2013). Knowledge Transfer in Management Support System Implementation. In: Skersys, T., Butleris, R., Butkiene, R. (eds) Information and Software Technologies. ICIST 2013. Communications in Computer and Information Science, vol 403. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-41947-8_5
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DOI: https://doi.org/10.1007/978-3-642-41947-8_5
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-41946-1
Online ISBN: 978-3-642-41947-8
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