Chapter

Industrial Applications of Holonic and Multi-Agent Systems

Volume 8062 of the series Lecture Notes in Computer Science pp 224-235

Product Intelligence in Warehouse Management: A Case Study

  • Vaggelis GiannikasAffiliated withInstitute for Manufacturing, University of Cambridge
  • , Wenrong LuAffiliated withInstitute for Manufacturing, University of Cambridge
  • , Duncan McFarlaneAffiliated withInstitute for Manufacturing, University of Cambridge
  • , James HydeAffiliated withJames & James Fulfilment Ltd.

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Abstract

The need for more flexible, adaptable and customer-oriented warehouse operations has been increasingly identified as an important issue by today’s warehouse companies due to the rapidly changing preferences of the customers that use their services. Motivated by manufacturing and other logistics operations, in this paper we argue on the potential application of product intelligence in warehouse operations as an approach that can help warehouse companies address these issues. We discuss the opportunities of such an approach using a real example of a third-party-logistics warehouse company and we present the benefits it can bring in their warehouse management systems.

Keywords

product intelligence warehouse management systems adaptive storing dynamic picking