Skip to main content

Opinionated Product Recommendation

  • Conference paper
Book cover Case-Based Reasoning Research and Development (ICCBR 2013)

Part of the book series: Lecture Notes in Computer Science ((LNAI,volume 7969))

Included in the following conference series:

Abstract

In this paper we describe a novel approach to case-based product recommendation. It is novel because it does not leverage the usual static, feature-based, purely similarity-driven approaches of traditional case-based recommenders. Instead we harness experiential cases, which are automatically mined from user generated reviews, and we use these as the basis for a form of recommendation that emphasises similarity and sentiment. We test our approach in a realistic product recommendation setting by using live-product data and user reviews.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 39.99
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. Zhu, F., Zhang, X.M.: Impact of online consumer reviews on sales: The moderating role of product and consumer characteristics. Journal of Marketing 74(2), 133–148 (2010)

    Article  Google Scholar 

  2. Dhar, V., Chang, E.A.: Does chatter matter? the impact of user-generated content on music sales. Journal of Interactive Marketing 23(4), 300–307 (2009)

    Article  Google Scholar 

  3. Dellarocas, C., Zhang, M., Awad, N.F.: Exploring the value of online product reviews in forecasting sales: The case of motion pictures. Journal of Interactive Marketing 21, 23–45 (2007)

    Article  Google Scholar 

  4. Kim, S.-M., Pantel, P., Chklovski, T., Pennacchiotti, M.: Automatically assessing review helpfulness. In: Proceedings of the Conference on Empirical Methods in Natural Language Processing, Sydney, Australia, July 22-23, pp. 423–430 (2006)

    Google Scholar 

  5. Baccianella, S., Esuli, A., Sebastiani, F.: Multi-facet rating of product reviews. In: Boughanem, M., Berrut, C., Mothe, J., Soule-Dupuy, C. (eds.) ECIR 2009. LNCS, vol. 5478, pp. 461–472. Springer, Heidelberg (2009)

    Chapter  Google Scholar 

  6. Hsu, C.-F., Khabiri, E., Caverlee, J.: Ranking comments on the social web. In: International Conference on Computational Science and Engineering, CSE 2009, vol. 4, pp. 90–97. IEEE (2009)

    Google Scholar 

  7. O’Mahony, M.P., Smyth, B.: Learning to recommend helpful hotel reviews. In: Proceedings of the 3rd ACM Conference on Recommender Systems (RecSys 2009), New York, NY, USA, October 22-25 (2009)

    Google Scholar 

  8. Lim, E.-P., Nguyen, V.-A., Jindal, N., Liu, B., Lauw, H.W.: Detecting product review spammers using rating behaviors. In: Proceedings of the 19th ACM International Conference on Information and Knowledge Management, CIKM 2010, pp. 939–948. ACM, New York (2010)

    Google Scholar 

  9. Li, F., Huang, M., Yang, Y., Zhu, X.: Learning to identify review spam. In: Proceedings of the Twenty-Second international Joint Conference on Artificial Intelligence, IJCAI 2011, vol. 3, pp. 2488–2493. AAAI Press (2011)

    Google Scholar 

  10. O’Callaghan, D., Harrigan, M., Carthy, J., Cunningham, P.: Network analysis of recurring Youtube spam campaigns. In: ICWSM (2012)

    Google Scholar 

  11. Bridge, D., Göker, M.H., McGinty, L., Smyth, B.: Case-based recommender systems. The Knowledge Engineering Review 20(03), 315–320 (2005)

    Article  Google Scholar 

  12. Reilly, J., McCarthy, K., McGinty, L., Smyth, B.: Dynamic critiquing. In: Funk, P., González Calero, P.A. (eds.) ECCBR 2004. LNCS (LNAI), vol. 3155, pp. 763–777. Springer, Heidelberg (2004)

    Chapter  Google Scholar 

  13. Smyth, B., McClave, P.: Similarity vs. diversity. In: Aha, D.W., Watson, I. (eds.) ICCBR 2001. LNCS (LNAI), vol. 2080, pp. 347–361. Springer, Heidelberg (2001)

    Chapter  Google Scholar 

  14. Hu, M., Liu, B.: Mining and summarizing customer reviews. In: Proceedings of the tenth ACM SIGKDD International Conference on Knowledge Discovery and Data Mining, KDD 2004, pp. 168–177. ACM, New York (2004)

    Chapter  Google Scholar 

  15. Justeson, J., Katz, S.: Technical terminology: Some linguistic properties and an algorithm for identification in text. In: Natural Language Engineering, pp. 9–27 (1995)

    Google Scholar 

  16. Hu, M., Liu, B.: Mining opinion features in customer reviews. Science 4, 755–760 (2004)

    Google Scholar 

  17. Moghaddam, S., Ester, M.: Opinion digger: An unsupervised opinion miner from unstructured product reviews. In: Proceedings of the 19th ACM International Conference on Information and Knowledge Management, CIKM 2010, pp. 1825–1828. ACM, New York (2010)

    Google Scholar 

  18. Sarwar, B., Karypis, G., Konstan, J., Riedl, J.: Item-based collaborative filtering recommendation algorithms. In: Proceedings of the 10th International Conference on World Wide Web, pp. 285–295. ACM (2001)

    Google Scholar 

  19. Burke, R.D., Hammond, K.J., Yound, B.: The findme approach to assisted browsing. IEEE Expert. 12(4), 32–40 (1997)

    Article  Google Scholar 

  20. Thompson, C.A., Goeker, M.H., Langley, P.: A personalized system for conversational recommendations. J. Artif. Intell. Res. 21, 393–428 (2004)

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2013 Springer-Verlag Berlin Heidelberg

About this paper

Cite this paper

Dong, R., Schaal, M., O’Mahony, M.P., McCarthy, K., Smyth, B. (2013). Opinionated Product Recommendation. In: Delany, S.J., Ontañón, S. (eds) Case-Based Reasoning Research and Development. ICCBR 2013. Lecture Notes in Computer Science(), vol 7969. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-39056-2_4

Download citation

  • DOI: https://doi.org/10.1007/978-3-642-39056-2_4

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-39055-5

  • Online ISBN: 978-3-642-39056-2

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics