Abstract
Artful processes are informal processes typically carried out by those people whose work is mental rather than physical (managers, professors, researchers, engineers, etc.), the so called “knowledge workers”. In this paper we propose the MailOfMine approach, to automatically build, on top of a collection of email messages, a set of workflow models that represent the artful processes laying behind the knowledge workers activities.
Keywords
This work has been partly supported by Sapienza – Università di Roma through the grants FARI 2010 and TESTMED, and by the EU Commission through the FP7 project Smart Vortex.
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Di Ciccio, C., Mecella, M., Scannapieco, M., Zardetto, D., Catarci, T. (2012). MailOfMine – Analyzing Mail Messages for Mining Artful Collaborative Processes. In: Aberer, K., Damiani, E., Dillon, T. (eds) Data-Driven Process Discovery and Analysis. SIMPDA 2011. Lecture Notes in Business Information Processing, vol 116. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-34044-4_4
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DOI: https://doi.org/10.1007/978-3-642-34044-4_4
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