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Soft Computing Applications pp 669–680Cite as

Planning Business Process Management Implementation by a Human Resources Development Support Initiative

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Part of the book series: Advances in Intelligent Systems and Computing ((AISC,volume 195))

Abstract

Through this article we intent to demonstrate how a qualification and certification program, as CertiBPM, developed and implemented with the support of European Certification and Qualification Association (ECQA), can be use for the Human Resources Development in the field of Business Process Management. The described initiative has been tested, validated and successfully implemented on Romanian market (especially in West and Bucharest Regions). After a brief description of the proposed training and certification program, there will be shown the training needs (marketing research results) collected from employees from Romanian companies from different industrial sectors. In the third part, there will be describe the e-learning facilities correlated with the design skill card and the ECQA guidelines for training and certification. Finally, some conclusions and lessons learned will complete the article. The presented paper is linked with the research activities of the project: CertiBPM - Certified Business Process Manager LLP-LdV/TOI/10/RO/010, founded with support from the European Commission. This paper and its communication reflect the views only of the authors, and the Commission cannot be held responsible for any use, which may be made of the information contained therein.

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Author information

Authors and Affiliations

  1. “Politehnica” University of Timisoara, Romania, Timisoara

    Cristian Olariu, Alexandru Canda & Anca Draghici

  2. BICERO d.o.o Maribor, Slovenia, Maribor

    Tomislav Rozman

Authors
  1. Cristian Olariu
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  2. Alexandru Canda
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  3. Anca Draghici
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  4. Tomislav Rozman
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Corresponding author

Correspondence to Cristian Olariu .

Editor information

Editors and Affiliations

  1. , Department of Automation & Applied Infor, Aurel Vlaicu University of Arad, Blvd. Revolutiei 77, Arad, 310130, Romania

    Valentina Emilia Balas

  2. , Institute of Intelligent Engineering, Óbuda University, Bécsi út 96/b, Budapest, 1034, Hungary

    János Fodor

  3. Dept. Measurement &, Information Systems, Technical University Budapest, Magyar tudósok körutja 2, Budapest, 1521, Hungary

    Annamária R. Várkonyi-Kóczy

  4. , Department of Informatics, University of Szeged, Arpad ter 2., Szeged, 6720, Hungary

    Joszef Dombi

  5. , School of Electrical and Information, University of South Australia, 5095, Adelaide, Australia

    Lakhmi C. Jain

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Olariu, C., Canda, A., Draghici, A., Rozman, T. (2013). Planning Business Process Management Implementation by a Human Resources Development Support Initiative. In: Balas, V., Fodor, J., Várkonyi-Kóczy, A., Dombi, J., Jain, L. (eds) Soft Computing Applications. Advances in Intelligent Systems and Computing, vol 195. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-33941-7_59

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  • DOI: https://doi.org/10.1007/978-3-642-33941-7_59

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-33940-0

  • Online ISBN: 978-3-642-33941-7

  • eBook Packages: EngineeringEngineering (R0)

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