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Selecting KMS for SME - A Need for Value-Orientation

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Book cover Workshops on Business Informatics Research (BIR 2011)

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 106))

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Abstract

Knowledge Management supported by IT solutions has been around for years, yet the question how these are applied in SME and if by which extend still remains. This paper presents 2 surveys conducted on the matter. The first one covers the region of Mecklenburg-Vorpommern, Germany and the second how social software applications, especially wikis are used for KM in SME. By using the result we are able to show, that the principle of KM reached the SME but the understanding of it and the still unstructured support by IT are affected by the fact that the value of individual applications, e.g. wikis, is not clarified. Accordingly, we describe the idea of a framework allowing for these decisions to be made more structured.

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References

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Author information

Authors and Affiliations

  1. University of Rostock, 18057, Rostock, Germany

    Ulrike Borchardt

Authors
  1. Ulrike Borchardt
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Editor information

Editors and Affiliations

  1. Faculty of Computing, University of Latvia, Riga, Latvia

    Laila Niedrite

  2. Riga Technical University, Riga, Latvia

    Renate Strazdina

  3. Stockholm University, Kista, Sweden

    Benkt Wangler

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Borchardt, U. (2012). Selecting KMS for SME - A Need for Value-Orientation. In: Niedrite, L., Strazdina, R., Wangler, B. (eds) Workshops on Business Informatics Research. BIR 2011. Lecture Notes in Business Information Processing, vol 106. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-29231-6_3

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  • DOI: https://doi.org/10.1007/978-3-642-29231-6_3

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-29230-9

  • Online ISBN: 978-3-642-29231-6

  • eBook Packages: Computer ScienceComputer Science (R0)

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