Abstract
It is broadly recognized that information technology (IT) today plays a key role in driving organizational efficiency in most areas of commerce and industry around the globe. IT continues to pervade nearly every aspect of human endeavour, yet healthcare would appear to be a sector that is yet to embrace IT in regard to the delivery of clinical care to patients. IT governance is recognised as providing a framework that can enhance the adoption of IT within organisations. This chapter provides a critical review of international literature in support of the assertion that the design of IT governance is dependent on organisational factors and the acute healthcare sector has a unique set of organisational factors that impact IT governance. Prior to examining literature that validates this assertion, this chapter first examines literature concerning the extent of IT adoption in acute care delivery and the value of IT adoption in acute care delivery.
Keywords
- Information Technology
- Gross Domestic Product
- Corporate Governance
- Electronic Health Record
- Computerise Physician Order Entry
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.
This is a preview of subscription content, log in via an institution.
Buying options
Tax calculation will be finalised at checkout
Purchases are for personal use only
Learn about institutional subscriptionsReferences
Anderson A, Vimarlund V, Timpka T (2002) Management demands on information and communication technology in process-oriented health-care organizations: the importance of understanding managers’ expectations during early phases of systems design. J Manag Med 16(2/3):159
Anderson GF, Frogner BK, Johns RA, Reinhardt UE (2006) Health care spending and use of information technology in OECD countries. Health Aff 25(3):819
Australian Government Productivity Commission (2009) Performance of public and private hospital systems - productivity commission issues paper. Retrieved August 04 2009. From http://www.pc.gov.au/__data/assets/pdf_file/0004/89959/issues-paper.pdf
Bates DW (2009) The effects of health information technology on inpatient care. Arch Intern Med 169(2):105–107
Bates DW, Gawande AA (2003) Improving safety with information technology. New Engl J Med 348(25):2526–2534
Black AD, Car J, Pagliari C, Anandan C, Cresswell K, Bokun T et al (2011) The Impact of eHealth on the quality and safety of health care: a systematic overview. PLoS medicine, 8(1)
Blumenthal D (2010) Launching HITECH. N Engl J Med 362(5):382–385
Brown AE, Grant GG (2005) Framing the frameworks: a review of IT governance research. Commun Assoc Inform Syst 15:696–712
Burke D, Randeree E, Menachemi N, Brooks RG (2008) Hospital financial performance: does IT governance make a difference? Health Care Manag 27(1):71–78
Chaudhry B (2006) Systematic review: impact of health information technology on quality, efficiency, and costs of medical care. Ann Intern Med 144(10):742–752
De Haes S, Van Grembergen W (2004) IT governance and its mechanisms. Inform Syst Contr J 1:27–33
Department of Health and Human Services (2011) Retrieved December 16 2011. From http://www.cms.hhs.gov/NationalHealthExpendData/downloads/tables.pdf
DesRoches CM, Campbell EG, Vogeli C, Zheng J, Rao SR, Shields AE et al (2010) Electronic health records’ limited successes suggest more targeted uses. Health Aff 29(4):639–646
Evans RS, Pestotnik SL, Classen DC, Clemmer TP, Weaver LK, Orme JF et al (1998) A computer-assisted management program for antibiotics and other antiinfective agents. New Engl J Med 338(4):232–238
Garets D, Davis M (2005) Electronic medical records vs. electronic health records: yes, there is a difference. A HIMSS Analytics White Paper. HIMSS Analytics, Chicago
Gartner (2007) The state of IT governance in healthcare delivery organizations and how to make it better. Retrieved August 12 2009. From http://www.gartner.com/DisplayDocument?id=507917
Gartner (2008) A benchmark of healthcare IT governance and approaches for improvement, 2008. Retrieved August 14 2009. From http://www.gartner.com/DisplayDocument?ref=g_search&id=767224
Glaser JP (2004) The mystery of IT strategy. Healthc Financ Manag 58(1):82
Glaser JP (2009) Implementing electronic health records 10 factors for success. Healthc Financ Manag 63(1):50–54
Greenlaw J (1982) Legally speaking: the deadly toll of communication failure. RN (for Managers) 45(11):81
Han YY, Carcillo JA, Venkataraman ST, Clark RSB, Watson RS, Nguyen TC et al (2005) Unexpected increased mortality after implementation of a commercially sold computerized physician order entry system. Pediatrics 116(6):1506–1512
HIMSS Analytics (2011) EMR adoption model. Retrieved December 16 2011. From http://www.himssanalytics.org/stagesGraph.asp
IT Governance Institute (2011) Board briefing on IT governance, 2nd edn. Retrieved February 16 2011. From http://www.isaca.org/Knowledge-Center/Research/Documents/BoardBriefing/26904_Board_Briefing_final.pdf
Jha AK, DesRoches CM, Campbell EG, Donelan K, Rao SR, Ferris TG et al (2009) Use of electronic health records in U.S. hospitals. New Engl J Med 360(16):1628–1638
Jha AK, Doolan D, Grandt D, Scott T, Bates DW (2008) The use of health information technology in seven nations. Int J Med Informat 77(12):848–854
Killingsworth B, Newkirk HE, Seeman E (2006) An integrative health information systems approach for facilitating strategic planning in hospitals. Health Care Manag Rev 31(2):119–129
Kuperman GJ, Gibson RF (2003) Computer physician order entry: benefits, costs, and issues. Ann Intern Med 139(1):31
Marshall P, McKay J (2003) Steps towards effective IT governance: strategic IT planning, evaluation and benefits management. Paper presented at the 7th Pacific Asia Conference on Information Systems, Adelaide, South Australia, 10–13 July 2003
McGinnis SK, Pumphrey L, Trimmer K, Wiggins C (2004) Sustaining and extending organization strategy via information technology governance. Paper presented at the 37th Hawaii International Conference on System Sciences
Pankowska M (2004) Value-driven management in e-healthcare. Stud Health Tech Informat 105:3–11
Parente ST, Van Horn RL (2006) Valuing hospital investment in information technology: does governance make a difference? Health Care Financ Rev 28(2):31–43
Ribbers P, Peterson R, Parker M (2002) Designing information technology governance processes: diagnosing contemporary practices and competing theories. Paper presented at the 35th Hawaii International Conference on System Sciences
Ross JW, Weill P (2002) Six IT decisions your IT people shouldn't make. Harv Bus Rev 80(11):84–92
Ross JW, Weill P (2004) IT governance on one page. SSRN Working Paper Series - Centre for Information Systems Research, MIT, WP No. 349 and Sloan WP No. 4516-04
Sambamurthy V, Zmud RW (1999) Arrangements for information technology governance: a theory of multiple contingencies. MIS Quarterly 23(2):261
Siau K (2003) Health care informatics. IEEE Trans Inform Tech Biomed 7(1):1–7
Sittig DF, Ash JS, Zhang J, Osheroff JA, Shabot MM (2006) Lessons from “Unexpected increased mortality after implementation of a commercially sold computerized physician order entry system”. Pediatrics 118(2):797
Smaltz DH, Callander R, Turner M, Kennamer G, Wurtz H, Bowen A et al (2005) Making sausage - effective management of enterprise-wide clinical IT projects. J Healthc Inform Manag 19(2):48–55
Smaltz DH, Carpenter R, Saltz J (2007) Effective IT governance in healthcare organisations: a tale of two organisations. Int J Healthc Tech Manag 8(1/2):20–41
Sohal AS, Fitzpatrick P (2002) IT governance and management in large Australian organisations. Int J Prod Econ 75(1):97–112
Suomi R (2000) Leapfrogging for modern ICT usage in the health care sector. Paper presented at the Eighth European Conference on Information Systems, Vienna
Truffer CJ, Keehan S, Smith S, Cylus J, Sisko A, Poisal JA et al (2010) Health spending projections through 2019: the recession’s impact continues. Health Aff 29(3):522–529
Van Grembergen W (2007) Introduction to the minitrack “IT governance and its mechanisms”. Paper presented at the 40th Annual Hawaii International Conference on System Sciences
Walters D, Jones P (2001) Value and value chains in healthcare: a quality management perspective. The TQM Magazine 13(5):319–335
Wickramasinghe NS, Fadlalla AM, Geisler E, Schaffer JL (2005) A framework for assessing e-health preparedness. Int J Electron Healthc 1(3):316–334
World Health Organisation (2009a) European observatory on health systems and policies glossary - acute care. Retrieved September 05 2009. From http://www.euro.who.int/observatory/Glossary/TopPage?phrase=Acute
World Health Organisation (2009b) European Observatory on Health Systems and Policies Glossary - Hospital. Retrieved September 05 2009. From http://www.euro.who.int/observatory/Glossary/TopPage?phrase=Hospital
Yajiong X, Huigang L, Boulton WR (2008) Information technology governance in information technology investment decision processes: the impact of investment characteristics, external environment, and internal context. MIS Quarterly 32(1):67–96
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2013 Springer-Verlag Berlin Heidelberg
About this chapter
Cite this chapter
Thatcher, M. (2013). IT Governance in Acute Healthcare: A Critical Review of Current Literature. In: George, C., Whitehouse, D., Duquenoy, P. (eds) eHealth: Legal, Ethical and Governance Challenges. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-22474-4_15
Download citation
DOI: https://doi.org/10.1007/978-3-642-22474-4_15
Published:
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-22473-7
Online ISBN: 978-3-642-22474-4
eBook Packages: Humanities, Social Sciences and LawLaw and Criminology (R0)