Abstract
Managing cultural differences when outsourcing and offshoring remains a major challenge for organisations – these cultural differences are influenced by differences in hierarchy, management styles, group relationships and motivations. This chapter examines the basis of these cultural differences and how these might be minimised.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Notes
- 1.
Individualism stands for a society in which the ties between individuals are loose: everyone is expected to look after himself or herself and his or her immediate family only – Cultures and Organisations – Intercultural Cooperation and its importance for survival – Hofstede, Geert (1994).
- 2.
Collectivism “stands for a society in which people from birth onwards are integrated into strong cohesive in groups”, which throughout people’s lifetime continue to protect them in exchange for unquestioning loyalty – Hofstede, Geert (1994).
References
Gulbrow, R., & Herbig, P. (1999). Cultural differences encountered by the firms when negotiating internationally. Industrial Management and Data Systems, 99(2), 47–53.
Hofstede, G. (2007). Asian management in the 21st century. Asia Pacific Journal of Management, 24, 411–420.
Hofstede, G., Deusen, C., Muller, C., & Charles, T. (2002). What goals do business leaders pursue? A study in fifteen countries. Journal of International Business Studies, 33(4, fourth quarter), 785–803.
Perlow, L., & Weeks, J. (2002). Who’s helping whom? Layers of culture and workplace behaviour. Journal of Organisational Behaviour, 23, 345–361.
Ravishankar, M., & Pan, S. (2006). The influence of organisational identification on organisational knowledge management (Km). Omega-International Journal of Management Science, 32(2), 221–234.
Sparrow, P., & Budhwar, P. (1997). Competition and change: Mapping the Indian HRM recipe against world wide patterns. Journal of World Business, 32(3), 224–242.
Woldu, H., Budhwar, P., & Parkes, C. (2006). A cross-national comparison of cultural value orientations of Indian, Polish, Russian and American employees. International Journal of Human Resource Management, 17(6), 1076–1094.
Author information
Authors and Affiliations
Corresponding author
Rights and permissions
Copyright information
© 2012 Springer-Verlag Berlin Heidelberg
About this chapter
Cite this chapter
Vagadia, B. (2012). Managing Cultural Differences. In: Strategic Outsourcing. Management for Professionals. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-22209-2_14
Download citation
DOI: https://doi.org/10.1007/978-3-642-22209-2_14
Published:
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-22208-5
Online ISBN: 978-3-642-22209-2
eBook Packages: Business and EconomicsBusiness and Management (R0)