Abstract
This chapter presents a systematic method for assessing and improving indoor environmental quality (IEQ) in occupied buildings. The process starts with an occupant satisfaction survey, with recording of perceived IEQ and the health symptoms suffered, to determine the quality and functionality of the building. Technical analysis and physical measurements are conducted in the areas where dissatisfaction and/or health symptom levels are the highest, in order to find out the reasons behind dissatisfaction and to introduce a corrective action plan. The quality of the process is then measured via a post-action satisfaction survey and physical measurements. An IEQ certificate may be granted as proof of the building management’s commitment to occupant well-being. Via implementation of a continuous and proactive indoor environment management process, quality problems are prevented, well-being and productivity of occupants are enhanced, facility risks are better managed, and lease periods will be guaranteed when occupants do not terminate the tenancy because of indoor environment problems.
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Acknowledgments
The authors thank Jorma Lehtovaara, M.Sc., from the Aalto University School of Science and Technology for consulting on lighting issues. The Academy of Finland, Research Council for Natural Sciences and Engineering (grant 130187), is acknowledged for financial support.
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Takki, T., Villberg, K., Hongisto, V., Kosonen, R., Korpi, A. (2011). A Continuous and Proactive Process to Enhance Well-being Indoors. In: Abdul-Wahab, S. (eds) Sick Building Syndrome. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-17919-8_19
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DOI: https://doi.org/10.1007/978-3-642-17919-8_19
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