Abstract
This chapter provides a broad overview of university-based and other KM training worldwide, with particular emphasis on courses that can assist students in qualifying for Chief Knowledge Officer and other jobs in organizations that have KM programs. First, an overview of KM teaching categories is presented, showing the breadth of approaches that are possible. Second, we provide sample data on graduate KM courses at universities in the US and abroad, concentrating on schools of business and engineering, the two units where KM teaching predominates. Third, we summarize the current offerings of non-university KM training courses and KM certification programs. Finally, we outline the roles, qualifications, and responsibilities of jobs in the knowledge-based organization.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
References
Bonner, D., “Enter the Chief Knowledge Officer”, Training and Development, 54,2, 2000, 36–40.
Capshaw, S., “Spotlight on Knowledge Leadership: Where’s the CKO?.” Inform, 13, 7, 1999, 20–22.
Coneu, F., T. Bench-Capon, R. Boswell., “Validation and Verification of Knowledge-Based Systems: Report on EUROVA99”, The Knowledge Engineering Review, 15, 2, 2000, 187–196.
Davenport, T., “Coming Soon: The CKO”, InformationWeek, Aug 5, 1994, URL=http://www.informationweek.com/510/cko.htm
Davenport, T. and V. Grover, “Special Issue in Knowledge Management,” Journal of Management Information Systems, 18, 1, 2001, 3–4.
Davenport, T., S. Jarvenpaa, , and M. Beers, “Improving Knowledge Work Processes”, Sloan Management Review, Summer, 1996, 53–65.
De Long, D. W. and L. Fahey, “Diagnosing Cultural Barriers to Knowledge Management,” Academy of Management Executive, 14, 4., 2000, 113–127.
Denning, S., The Springboard: How Storytelling Ignites Action in Knowledge-Era Organizations, Boston, MA: Butterworth & Heinemann, 2000.
Duffy, D., “Knowledge Champions” C/O, 12, 4, 1998, 66–70.
Earl, M. and I. Scott, “What Is a Chief Knowledge Officer?” Sloan Management Review, 40, 2, 1999, 29–38.
Earl, M. and I. Scott, “What Is a Chief Knowledge Officer?” Sloan Management Review, 40, 2, 1999, 29–38.
InfoWorld, 2001, 2000 Salary Survey http://www.infoworld.com/servlet/ds?f=/supplements/00survey/000626catable.txt
KMWorld, “A CKO by Any Other Name,” 7, 1, 1998.
Knowledge Management Roundtable http://www.icasit.org/km/kmrt/
Lelic, S., “Your Say — Creating a Knowledge Sharing Culture,” Knowledge Management, 5, 6, 2001, 8–9.
Murray, P., “New Language for New Leverage: the Terminology of Knowledge Management”, Knowledge Transfer International, www.ktic.com URL=http://www.ktic.com/topic6/13_TERM4.HTM
Reamy, T., “What Is a CKA and Why Do You Need One?”, destinationCRM.com, URL=http://www.destinationcrm.com/dcrm_ni_article.asp?id=425&art=mag
Ruth, S., J. Theobald, and V. Frizzell, “A University-Based Approach to the Diffusion of Knowledge Management Concepts and Practice”, in Proceedings of the 1999 ACM SIGCPR Conference, 1999, 283–290. URL=http://www.icasitorg/finalkmpaper.htm
Smith, G.P., The New Leader: Bringing Creativity and Innovation to the Workplace, Delray Beach, FL: St. Lucie Press, 1997.
Stewart, T., “Is This Job Really Necessary”, Fortune, January 12, 1998, 154–155. tfpl, “KM Job Profiles”http://www.tfpl.com/areas_of expertise/ knowledge_management/ KM_ job_profiles/km j ob_profiles . html
Tropman, J.E., The Management of Ideas in the Creating Organization: Westport, CT: Quorum Books, 1998.
Tuggle, F.D. and N. C. Shaw, “The Effect of Organizational Culture on the Implementation of Knowledge Management”, in Proceedings of Florida Artificial Intelligence Research Symposium, Orlando, FL, 2000, 166–169.
US News and World Report, May 2001, URL=http://www.usnews.com/usnews/edu/beyond/bcrank.htm
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2003 Springer-Verlag Berlin Heidelberg
About this chapter
Cite this chapter
Ruth, S., Shaw, N.C., Frizzell, V. (2003). Knowledge Management Education: An Overview of Programs of Instruction. In: Holsapple, C.W. (eds) Handbook on Knowledge Management. International Handbooks on Information Systems, vol 2. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-540-24748-7_28
Download citation
DOI: https://doi.org/10.1007/978-3-540-24748-7_28
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-20019-2
Online ISBN: 978-3-540-24748-7
eBook Packages: Springer Book Archive