Modeling Relevant Legal Information for Consumer Disputes

  • Cristiana Santos
  • Víctor Rodriguez-Doncel
  • Pompeu Casanovas
  • Leon van der Torre
Conference paper

DOI: 10.1007/978-3-319-44159-7_11

Part of the Lecture Notes in Computer Science book series (LNCS, volume 9831)
Cite this paper as:
Santos C., Rodriguez-Doncel V., Casanovas P., van der Torre L. (2016) Modeling Relevant Legal Information for Consumer Disputes. In: Kő A., Francesconi E. (eds) Electronic Government and the Information Systems Perspective. EGOVIS 2016. Lecture Notes in Computer Science, vol 9831. Springer, Cham

Abstract

Accessing relevant legal information found in text excerpts from heterogeneous sources is essential to the decision making process in consumer disputes. The Ontology of Relevant Legal Information in Consumer Disputes (ric) is the domain-independent ontology modeling this relevant legal information comprising rights, their requisites, exceptions, constraints, enforcement procedures, legal sources. Its use is exemplified with one extension thereof, the Air Transport Passenger Incidents Ontology (ric-atpi), representing both the possible incidents triggered by a complaint in the air transport passenger domain and the related legal information that might be applicable. The Ontology models the key provisions found in hard law, and those in soft law, comprising heterogeneous sources in a structured manner. An ontology-based system provides the knowledge embedded in the legal sources and their relation to the specific scenario.

Keywords

Relevance Legal ontology Access to legal information 

Copyright information

© Springer International Publishing Switzerland 2016

Authors and Affiliations

  • Cristiana Santos
    • 1
    • 4
  • Víctor Rodriguez-Doncel
    • 2
  • Pompeu Casanovas
    • 1
    • 3
  • Leon van der Torre
    • 4
  1. 1.IDT-UABBarcelonaSpain
  2. 2.Ontology Engineering GroupUniversidad Politécnica de MadridMadridSpain
  3. 3.Centre for Applied Social SciencesRoyal Melbourne Institute of TechnologyMelbourneAustralia
  4. 4.University of LuxembourgLuxembourgLuxembourg

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