Abstract
In this chapter, the primary research question of the e2d project, the applicability and validity of evaluation tools, is applied to six cases of public consultations. Following the general idea of a twofold relativity theory of evaluating (e)-participation as outlined in Chap. 2, three pairs of similar cases are subjected to evaluation from an organizer’s as well as from a participant’s view by means of different tools. As a result, it is recommended that in every case a verbal assessment should be made by external observers based on a template, which has been demonstrated here. In addition, a quantitative assessment of the same success criteria can be achieved by interviewing organizers. Because we found a high level of variance in the views of different organizers in different departments on the same consultation process, as many organizers as possible should be interviewed. Their views can be complemented by surveying participants, which leads to partly different results. The votes of participants are also influenced by the point in time at which the assessment is undertaken. In most cases, it is only possible to get citizens to assess the process as well as its output and outcome, but not the impact at the time of their participation, as often it takes several months until impacts materialize and participants cannot be reached anymore as they have not registered.
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- 1.
Data for this section have been provided by the University of Saragossa (UNIZAR) research team, Vicente Pina, Sonia Royo, Lourdes Torres, and Ana Yetano. For a more comprehensive analysis of all the data collected in these two cases, see Royo et al. (2014).
- 2.
Information on the Vienna case has been provided by Georg Aichholzer, Doris Allhutter, Niklas Gudowsky, and Stefan Strauss; data for the SPD case by Ralf Cimander.
- 3.
Further information sources on general project features, organization, and outcome on the project homepage https://charta.wien.gv.at/. Accessed 27 July 2015.
- 4.
http://www.stateboard.de/bremerhaven/. Accessed July 27, 2015.
- 5.
http://www.stateboard.de/wennigsen/. Accessed July 27, 2015.
- 6.
www.bremerhaven.de. Accessed July 27, 2015.
- 7.
http://www.stateboard.de/bremerhaven/. Accessed July 27, 2015.
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Kubicek, H. (2016). Evaluating Public (e-)Consultation Processes. In: Aichholzer, G., Kubicek, H., Torres, L. (eds) Evaluating e-Participation. Public Administration and Information Technology, vol 19. Springer, Cham. https://doi.org/10.1007/978-3-319-25403-6_5
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DOI: https://doi.org/10.1007/978-3-319-25403-6_5
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