Skip to main content

Evaluating Public (e-)Information Provision

  • Chapter
  • First Online:
Evaluating e-Participation

Part of the book series: Public Administration and Information Technology ((PAIT,volume 19))

  • 1170 Accesses

Abstract

This chapter analyzes the Web sites of the environment departments of European local government signatories of the Aalborg+10 Commitments. It represents an example of evaluating a first category of e-participation, that is, electronic access to information. The aim is to establish the extent to which the signatories make use of the Internet to promote e-participation and environmentally friendly behaviors among their citizens. Our results show that the developments in e-participation are higher in those areas just giving information than in areas of interactive communication. The Internet, as a tool to revitalize the public sphere, is still limited to those countries with higher levels of transparency and a culture of citizen engagement.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 84.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 109.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 109.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Notes

  1. 1.

    1992 Earth Summit in Rio, Kyoto Protocol 1997, Copenhagen Climate Change Conference 2009, and 2012 Rio+20 Conference.

  2. 2.

    See http://www.sustainablecities.eu/aalborg-process. Accessed 28 July 2015.

  3. 3.

    In Italy and Spain, the inclusion of all the signatory cities with more than 50,000 inhabitants would have distorted the composition of the sample. According to García-Sánchez and Prado-Lorenzo (2008), the number of municipalities that have signed the Commitments in Italy and Spain is so much higher than in other countries that it cannot be assumed to be realistic. Public management literature (Hood 1995; Pollitt et al. 2007; Torres 2004) often distinguishes southern European countries for adopting symbolic policies. So, in these two countries, only the five most populated cities have been included, together with some other cities with a good reputation regarding sustainability and environmental policies (see http://www.sustainablecities.eu). Accessed 28 July 2015.

  4. 4.

    All the coding was undertaken by one person with previous experience in Web site analysis. Therefore, inter-coder reliability is not a problem in this research. A full crosscheck of the coding criteria was carried out by the three authors with the first five cases to ensure the quality of the process.

  5. 5.

    These results have to be taken with caution, as the number of cities analyzed per country differs and in some cases (Belgium, Austria, and Latvia) only one city has been analyzed. However, this grouping has exploratory value for an initial interpretation of the results.

References

  • Allegretti G, Herzberg C (2004) Participatory budgets in Europe. Between efficiency and growing local democracy Vol. TNI Briefing Series No 2004/5

    Google Scholar 

  • Ball A (2002) Sustainability accounting in UK local government: an agenda for research. London: Association of Chartered Certified Accountants (ACCA). Research Report No. 78

    Google Scholar 

  • Bonsón E, Torres L, Royo S, Flores F (2012) Local e-government 2.0: social media and corporate transparency in municipalities. Gov Inf Q 29(2):123–132

    Article  Google Scholar 

  • Bouckaert G, Peters BG (2002) Performance measurement and management: the Achilles’ heel in administrative modernization. Public Perform Manage Rev 25(4):359–362

    Google Scholar 

  • Brody SD, Zahran S, Grover H, Vedlitz A (2008) A spatial analysis of local climate change policy in the United States: risk, stress, and opportunity. Landscape Urban Plan 87(1):33–41

    Article  Google Scholar 

  • Cooper S, Pearce G (2011) Climate change performance measurement, control and accountability in English local authority areas. Account Audit Account J 24(8):1097–1118

    Article  Google Scholar 

  • Cuthill M (2002) Exploratory research: citizen participation, local government and sustainable development in Australia. Sustain Dev 10(2):79–89

    Article  Google Scholar 

  • EIU (2009) European green city index. Assessing the environmental impact of Europe’s major cities: Economist Intelligence Unit. http://www.economistinsights.com/energy/analysis/european-green-city-index. Accessed 27 July 2015

  • European Commission (2006) Cohesion policy and cities: the urban contribution to grow and jobs in the regions. http://eur-lex.europa.eu/legal-content/EN/TXT/?uri=URISERV:g24239. Accessed 27 July 2015

  • Gant DB, Gant JP (2002) Enhancing e-service delivery e-government series, state web portals: delivering and financing e-service: Pricewaterhouse Coopers endowment

    Google Scholar 

  • Garcia-Sanchez IM, Prado-Lorenzo J-M (2008) Determinant factors in the degree of implementation of local agenda 21 in the European Union. Sustain Dev 16(1):17–34

    Article  Google Scholar 

  • García-Sánchez I-M, Rodríguez-Domínguez L, Gallego-Álvarez I (2011) The relationship between political factors and the development of e-participatory government. Inf Soc 27(4):233–251

    Article  Google Scholar 

  • Grizzle GA (2002) Performance measurement and dysfunction: the dark side of quantifying work. Public Perform Manage Rev 25(4):363–369

    Google Scholar 

  • Hood C (1995) The new public management in the 1980s-variations on a theme. Account Organ Soc 20(2–3):93–109

    Article  Google Scholar 

  • Kelly JM (2002) Why we should take performance measurement on faith (facts being hard to come by and not terribly important). Public Perform Manage Rev 25(4):375–380

    Article  Google Scholar 

  • Martin S, Boaz A (2000) Public participation and citizen-centred local government: lessons from the best value and better government for older people pilot programs. Public Money Manage 20(2):47–53

    Article  Google Scholar 

  • Norris DF, Moon MJ (2005) Advancing e-government at the grassroots: tortoise or hare? Public Admin Rev 65(1):64–75

    Article  Google Scholar 

  • OECD (2001) Citizens as partners. Information, consultation and public participation in policy-making. OECD, Paris

    Google Scholar 

  • OECD (2011) Greening household behaviour: the role of public policy. OECD, Paris

    Book  Google Scholar 

  • Ostrom E (2009) A polycentric approach for coping with climate change. World Bank, Washington, DC

    Book  Google Scholar 

  • O’Sullivan E, Rassel GR, Berner M (2007) Research Methods for Public Administration. 5th ed. Longman, New York

    Google Scholar 

  • Pina V, Torres L, Royo S (2007) Are ICTs improving transparency and accountability in the EU regional and local governments? an empirical study. Public Admin 85(2):449–472

    Article  Google Scholar 

  • Pina V, Torres L, Yetano A (2009) Accrual accounting in EU local governments: one method, several approaches. Eur Account Rev 18(4):765–807

    Article  Google Scholar 

  • Pina V, Torres L, Royo S (2010) Is e-government promoting convergence towards more accountable local governments? Int Public Manage J 13(4):350–380

    Article  Google Scholar 

  • Pollitt C, Bouckaert G (2000) Public management reform: a comparative analysis, 2nd edn. Oxford University Press, Oxford

    Google Scholar 

  • Pollitt C, Van Thiel S, Homburg V (eds) (2007) New public management in Europe: adaptation and alternatives. Palgrave Macmillan, Basingstoke

    Book  Google Scholar 

  • Portney K (2013) Taking sustainable cities seriously. Economic development, the environment, and quality of life in American cities, 2nd edn. The MIT Press, Cambridge

    Google Scholar 

  • Royo S, Yetano A, Acerete B (2011) Citizen participation in German and Spanish local governments. A comparative study. Int J Public Admin 34(3):139–150

    Article  Google Scholar 

  • Saglie J, Vabo SI (2009) Size and e-democracy: online participation in Norwegian local politics. Scand Polit Stud 32(4):382–401

    Article  Google Scholar 

  • Shand D, Arnberg M (1996) Background Paper. In: Responsive government: service quality initiatives. Organisation for Economic Cooperation and Development, Paris

    Google Scholar 

  • Torres L (2004) Trajectories in public administration reforms in European continental countries. Aust J Public Admin 63:99–112

    Article  Google Scholar 

  • Torres L, Pina V, Acerete B (2006) E-governance developments in European Union cities: reshaping government’s relationship with citizens. Governance Int J Policy Admin 19(2):277–302

    Article  Google Scholar 

  • United Nations (2012) United Nations e-government survey 2012. E-government for the people. UN, New York

    Google Scholar 

  • Yetano A, Royo S, Acerete B (2010) What is driving the increasing presence of citizen participation initiatives? Environ Plan C Govt Policy 28(5):783–802

    Article  Google Scholar 

  • Zahran S, Brody SD, Vedlitz A, Grover H, Miller C (2008) Vulnerability and capacity: explaining local commitment to climate-change policy. Environ Plan C Govt Policy 26(3):544–562

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Basilio Acerete PhD .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2016 Springer International Publishing Switzerland

About this chapter

Cite this chapter

Acerete, B., Yetano, A., Royo, S. (2016). Evaluating Public (e-)Information Provision. In: Aichholzer, G., Kubicek, H., Torres, L. (eds) Evaluating e-Participation. Public Administration and Information Technology, vol 19. Springer, Cham. https://doi.org/10.1007/978-3-319-25403-6_4

Download citation

Publish with us

Policies and ethics