Skip to main content

The Managers’ View of Participation Processes with Citizen Panels

  • Chapter
  • First Online:

Part of the book series: Public Administration and Information Technology ((PAIT,volume 19))

Abstract

The aim of this chapter is to evaluate the effectiveness of citizen participation from the organizers’ point of view. We analyze the experience of managers from Germany, Austria, and Spain and their expectations about citizen participation in local government programs through an empirical survey focused on citizen participation in climate change programs. We seek to compare the opinion of these managers, experts in climate change initiatives, about the impact of e-participation. This research will allow us to know the opinion of managers about the success and failure factors of citizen participation in environmental programs.

This is a preview of subscription content, log in via an institution.

Buying options

Chapter
USD   29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD   84.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD   109.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD   109.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Learn about institutional subscriptions

References

  • Aichholzer G, Westholm H (2009) Evaluating e-participation projects. Practical examples and outline of an evaluation framework. Eur J ePractice 7:27–44. https://joinup.ec.europa.eu/sites/default/files/91/da/cc/ePractice%20Journal-Vol.7-March%202009.pdf. Accessed 28 July 2015

    Google Scholar 

  • Bovaird T (2007) Beyond engagement and participation: user and community coproduction of public services. Public Adm Rev 67(5):846–870

    Article  Google Scholar 

  • Deegan C (2006) Legitimacy theory. In: Hoque Z (ed) Methodological issues in accounting research: theories and methods. Spiramus Press, London, pp 161–182

    Google Scholar 

  • Dimitriu M (2008) Bringing citizens closer to public administration. Innovative ideas leading to an increased public participation within the decision making process. EGPA Annual Conference, Rotterdam (The Netherlands), 3–5 September

    Google Scholar 

  • DiMaggio P, Powell W (1983) The iron cage revisited: institutional isomorphism and collective rationality in organizational fields. Am Sociol Rev 48(2):147–160

    Article  Google Scholar 

  • Kim PS, Halligan J, Cho N, Oh CH, Eikenberry AM (2005) Toward participatory and transparent governance: report on the sixth global forum on reinventing government. Public Adm Rev 65(6):646–654

    Article  Google Scholar 

  • Meyer J, Rowan B (1977) Institutionalized organizations: formal structure as myth and ceremony. Am J Sociol 83(2):340–363

    Article  Google Scholar 

  • Meyer JW, Scott WR (2002) Organizational environments. Ritual and rationality. Sage, London

    Google Scholar 

  • Nabatchi T (2012) A manager’s guide to evaluating citizen participation. Fostering transparency and democracy series. University of Syracuse, Syracuse. http://www.businessofgovernment.org/report/manager%E2%80%99s-guide-evaluating-citizen-participation. Accessed 28 July 2015

  • OECD (2003) Promise and problems of E-Democracy: challenges of online citizen engagement. OECD, Paris

    Google Scholar 

  • Oliver C (1991) Strategic responses to institutional processes. Acad Manage Rev 16(1):145–179

    Article  Google Scholar 

  • Pratchett L (1999) New technologies and the modernization of local government: an analysis of biases and constraints. Public Adm 77(4):731–750

    Article  Google Scholar 

  • Smith A, Schlozman KL, Verba S, Brady H (2009) The internet and civic engagement. http://pewinternet.org/Reports/2009/15-The-Internet-and-Civic-Engagement.aspx. Accessed 28 July 2015

  • Welch EW, Hinnant CC, Moon MJ (2004) Linking citizen satisfaction with E-Government and trust in government. J Public Adm Res Theor 15(3):371–391

    Article  Google Scholar 

Download references

Acknowledgments

This work has been funded by the SEC2010/17463 and the ESF Project EUI2008-03788.

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Vicente Pina .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2016 Springer International Publishing Switzerland

About this chapter

Cite this chapter

Pina, V., Torres, L. (2016). The Managers’ View of Participation Processes with Citizen Panels. In: Aichholzer, G., Kubicek, H., Torres, L. (eds) Evaluating e-Participation. Public Administration and Information Technology, vol 19. Springer, Cham. https://doi.org/10.1007/978-3-319-25403-6_14

Download citation

Publish with us

Policies and ethics