Abstract
As more organizations seek to upgrade their ERP systems to take advantage of continuing technological innovations, effective technology implementations are increasingly important. This study tried to provide a deeper understanding of ERP upgrade in public sectors industry. Three issues were found in the study: problems left from ERP implementation, choice between customization and fully adoption, and organizational culture related issues. Lessons and implications were discussed.
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Scheckenbach, T., Zhao, F., Allard, E., Burke, J., Chiwaki, K., Marlow, S. (2014). Issues of ERP Upgrade in Public Sectors: A Case Study. In: Kurosu, M. (eds) Human-Computer Interaction. Applications and Services. HCI 2014. Lecture Notes in Computer Science, vol 8512. Springer, Cham. https://doi.org/10.1007/978-3-319-07227-2_72
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DOI: https://doi.org/10.1007/978-3-319-07227-2_72
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-07226-5
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