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Novel Methods and Technologies for Enterprise Information Systems pp 147–160Cite as

ERP-End-User Training Through E-Learning: What Should the User Focus On?

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Part of the book series: Lecture Notes in Information Systems and Organisation ((LNISO,volume 8))

Abstract

End-user training (EUT) plays an important role in enterprise resource planning (ERP) implementations and successful operations. Nowadays, most EUT is conducted with the support of digital media. In this study we investigated the impact of the amount of time spent by learners on different content types, namely media enriched text and video screenings, on acquired factual and conceptual knowledge as well as acquired skills concerning the ERP system. Findings show that more is not categorically better.

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Author information

Authors and Affiliations

  1. Department of Strategic Management, Marketing and Tourism, University of Innsbruck, 6020, Innsbruck, Austria

    Lukas Paa & Felix Piazolo

Authors
  1. Lukas Paa
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  2. Felix Piazolo
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Corresponding author

Correspondence to Lukas Paa .

Editor information

Editors and Affiliations

  1. University of Innsbruck, Innsbruck, Austria

    Felix Piazolo

  2. University of innsbruck, Innsbruck, Austria

    Michael Felderer

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© 2014 Springer International Publishing Switzerland

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Paa, L., Piazolo, F. (2014). ERP-End-User Training Through E-Learning: What Should the User Focus On?. In: Piazolo, F., Felderer, M. (eds) Novel Methods and Technologies for Enterprise Information Systems. Lecture Notes in Information Systems and Organisation, vol 8. Springer, Cham. https://doi.org/10.1007/978-3-319-07055-1_13

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