Abstract
Tele-Board MED is a medical documentation system designed to support patient-doctor cooperation at eye level. In particular, it tackles the challenge of turning medical documentation from a necessity, which disturbs the treatment flow, into a curative process by itself. With its focus on cooperative documentation, Tele-Board MED embraces a call uttered by many scientists and politicians nowadays for twenty-first century medicine and patient empowerment. At the same time, the project is deeply rooted in the culture of design thinking. Accordingly, the benefit for patients should not be at the expense of doctors. Rather, the needs of all stakeholders shall be discerned and served. Behaviour psychotherapy has been chosen as a first field of application for Tele-Board MED. Using quantitative and qualitative methods, an initial feedback study was launched with 34 behaviour psychotherapists. It showed that many therapists are skeptical towards digital documentation and record transparency in general. Nonetheless, Tele-Board MED is considered helpful and promising. In particular, therapists estimate to save one third of their normal working time when assembling case reports with the system. The vast majority of therapists can well imagine using Tele-Board MED with patients. Apart from that, quantitative methodological strategies—though seldom used in the design thinking community—proved to be potent tools for carving out needs and insights that will inspire the next generation of Tele-Board MED.
Keywords
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Notes
- 1.
- 2.
- 3.
- 4.
- 5.
- 6.
Anyone interested can view the introductory video at our project homepage https://med.tele-board.de. Here you will find two short videos named “Need” and “Solution”, which had been online as one long video throughout the feedback study.
- 7.
Unless specified otherwise, all correlations are Pearson correlations. P-values describe levels of statistical significance. One asterisk (*) signals that the correlation is significant at a level of p ≤ .05. Two asterisks (**) indicate that the correlation is statistically significant at a level of p ≤ .01.
- 8.
In an earlier lecture we mentioned this comparison between a newcomer and a senior therapist based on timekeeping for ten case reports each. We continued timekeeping for another ten reports each and obtained very similar numbers once again.
- 9.
The percentage named here differs from the percentage reported in an earlier oral presentation. Here we could include one more reply of a participant whose questionnaire was only partially readable at first.
- 10.
This quote and the following from study participants have been translated by us from German to English.
References
Bundesärztekammer, Kassenärztliche Bundesvereinigung (2008a) Empfehlungen zur ärztlichen Schweigepflicht, Datenschutz und Datenverarbeitung in der Arztpraxis. Deutsches Ärzteblatt 105(19):A 1026–A 1030
Bundesärztekammer, Kassenärztliche Bundesvereinigung (2008b) Technische Anlage zu den Empfehlungen zur ärztlichen Schweigepflicht, Datenschutz und Datenverarbeitung in der Arztpraxis. Deutsches Ärzteblatt 105(19):1–12
Bundesdatenschutzgesetz (1990) http://www.gesetze-im-internet.de/bundesrecht/bdsg_1990/gesamt.pdf. Accessed 5 Dec 2013
Bundesministerium für Gesundheit (2013) Patientenrechtegesetz—Die Patientenrechte stärken, http://www.bmg.bund.de/praevention/patientenrechte/patientenrechtegesetz.html. Accessed 5 Dec 2013
European Network on Patient Empowerment (ENOPE) (2012) Patient empowerment—living with chronic disease. In: A series of short discussion topics on different aspects of self management and patient empowerment for the 1st European conference on patient empowerment. http://www.careum-congress.ch/documents/10192/13742/ENOPE+Paper+Patient+Empowerment/bc9088a7-6005-4f30-9ef2-de63c07b1e4c. Accessed 5 Dec 2013
Funnell MM, Anderson RM (2004) Empowerment and self-management of diabetes. Clin Diabetes 22(3):123–127
Gesetz zur Verbesserung der Rechte von Patientinnen und Patienten (2013) Bundesgesetzblatt Teil I Nr. 9, ausgegeben zu Bonn am 25. Februar 2013
Grawe K (2005) Empirisch validierte Wirkfaktoren statt Therapiemethoden. In: Report Psychologie 7/8: 311
Gumienny R (2013) Understanding the adoption of digital whiteboard systems for collaborative design work. Unpublished dissertation, HPI at the University of Potsdam, Potsdam, Germany
Gumienny R, Gericke L, Quasthoff M, Willems C, Meinel C (2011) Tele-board: enabling efficient collaboration in digital design spaces. In: Proceedings of the 15th international conference on computer supported cooperative work in design (CSCWD 2011), IEEE Press, Lausanne, Switzerland, pp 47–54
Hasso Plattner Institute of Design at Stanford (2010) Bootcamp bootleg. http://dschool.stanford.edu/wp-content/uploads/2011/03/BootcampBootleg2010v2SLIM.pdf. Accessed 5 Dec 2013
Kalra D (2011) Health informatics 3.0. Yearb Med Inform 6(1):8–14
Koch S (2012) Improving quality of life through eHealth—the patient perspective. Stud Health Technol Inform 180:25–29
Koch S, Vimarlund V (2012) Critical advances in bridging personal health informatics and clinical informatics. Yearb Med Inform 7(1):48–55
Lorig KR, Sobel DS, Stewart AL, Brown BW Jr, Ritter PL, González VM, Laurent DD, Holman HR (1999) Evidence suggesting that a chronic disease self-management program can improve health status while reducing utilization and costs: a randomized trial. Med Care 37(1):5–14
Lorig KR, Ritter P, Stewart AL, Sobel DS, Brown BW, Bandura A, González VM, Laurent DD, Holman HR (2001) Chronic disease self-management program: 2-year health status and health care utilization outcomes. Med Care 39(11):1217–1223
McCorkle R, Ercolano E, Lazenby M, Schulman-Green D, Schilling LS, Lorig K, Wagner EH (2011) Self-management. Enabling and empowering patients living with cancer as a chronic illness. CA Cancer J Clin 61(1):50–62
Perlich A (2012) Designing an e-service for stroke patients. How can visualization support the management of the individual care process? Master thesis, University of Heidelberg, Heidelberg, Germany
Schweizerische Akademie der Medizinischen Wissenschaften (SAMW), Verbindung der Schweizer Ärztinnen und Ärzte (FMH), Medizinische Fakultäten der Universitäten Basel, Bern, Genf, Lausanne und Zürich (2004) Ziele und Aufgaben der Medizin zu Beginn des 21.Jahrhunderts. SAMW/ASSM, Basel
von Thienen JPA (2013) Einführung für Verhaltenstherapeuten. Der Bedarf—Auflagen des neuen Patientenrechtegesetzes und Komplikationen der Antragstellung [video]. https://med.tele-board.de. Accessed 5 Dec 2013
von Thienen JPA (2013) Einführung für Verhaltenstherapeuten. Der Lösungsansatz—Wie Tele-Board MED helfen kann [video]. https://med.tele-board.de. Accessed 5 Dec 2013
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2015 Springer International Publishing Switzerland
About this chapter
Cite this chapter
von Thienen, J., Perlich, A., Meinel, C. (2015). Tele-Board MED: Supporting Twenty-First Century Medicine for Mutual Benefit. In: Plattner, H., Meinel, C., Leifer, L. (eds) Design Thinking Research. Understanding Innovation. Springer, Cham. https://doi.org/10.1007/978-3-319-06823-7_8
Download citation
DOI: https://doi.org/10.1007/978-3-319-06823-7_8
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-06822-0
Online ISBN: 978-3-319-06823-7
eBook Packages: Business and EconomicsBusiness and Management (R0)