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Pacific-Asia Workshop on Intelligence and Security Informatics

PAISI 2014: Intelligence and Security Informatics pp 8–17Cite as

Knowledge Management in Cybercrime Investigation – A Case Study of Identifying Cybercrime Investigation Knowledge in Taiwan

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Part of the book series: Lecture Notes in Computer Science ((LNSC,volume 8440))

Abstract

Law enforcement agencies are facing difficult challenges in fighting cybercrime in every country. The police need to learn vast skills and accumulate much knowledge to fight against cybercrime. Knowledge management (KM) is needed to fight against cybercrime. However, lack of knowledge management is one of the significant problems in law enforcement agencies in many countries. This paper is the continued study of fighting cybercrime - a KM perspective. Many law enforcement agencies don’t know what knowledge they need to deal with cybercrime and what cybercrime investigation knowledge they have. This paper explores the knowledge needed and critical success factors for fighting cybercrime. In this paper, surveys are conducted in 20 police departments in Taiwan to identify the knowledge needed for fighting cybercrime. This study shows that an investigator with greater cybercrime investigation knowledge has better ability in cybercrime investigation and identities cybercrime investigation knowledge in Taiwan. Law enforcement agencies could identify and close the knowledge gap to successfully fight against cybercrime.

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Author information

Authors and Affiliations

  1. Department of Criminal Investigation, Central Police University, Taoyuan, Taiwan, 33304

    Weiping Chang

  2. Information Management Office, Keelung City Police Bureau, Keelung, Taiwan, 20147

    Peifang Chung

Authors
  1. Weiping Chang
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  2. Peifang Chung
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Editor information

Editors and Affiliations

  1. The University of Hong Kong, School of Business, Pokfulam Road, Pokfulam, Hong Kong, SAR, China

    Michael Chau

  2. MIS Department, University of Arizona, Tucson, USA

    Hsinchun Chen

  3. Virginia Tech, Pamplin College of Business, Pamplin Hall, 1007, 24061, Blacksburg, VA, USA

    G. Alan Wang

  4. Central Police University, 56 Shujen Rd., Takang Village, 33304, Kueishan Hsiang, Taoyuan County, Taiwan, R.O.C.

    Jau-Hwang Wang

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© 2014 Springer International Publishing Switzerland

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Chang, W., Chung, P. (2014). Knowledge Management in Cybercrime Investigation – A Case Study of Identifying Cybercrime Investigation Knowledge in Taiwan. In: Chau, M., Chen, H., Wang, G.A., Wang, JH. (eds) Intelligence and Security Informatics. PAISI 2014. Lecture Notes in Computer Science, vol 8440. Springer, Cham. https://doi.org/10.1007/978-3-319-06677-6_2

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  • DOI: https://doi.org/10.1007/978-3-319-06677-6_2

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-06676-9

  • Online ISBN: 978-3-319-06677-6

  • eBook Packages: Computer ScienceComputer Science (R0)

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