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Introduction

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Book cover Organizational Trust

Part of the book series: Contributions to Management Science ((MANAGEMENT SC.))

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Abstract

Trust is extremely important for business management and organizational performance. Many organizations which lost trust have not been able to recover and have gone out of business. Enron – a prime example – has damaged the trust of its shareholders. And the entire banking industry, while originally being regarded as trustworthy by society it is viewed by many as highly distrustful.

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Authors and Affiliations

  1. Edinburgh Napier University, Edinburgh, UK

    Johannes Karl Mühl

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  1. Johannes Karl Mühl
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Mühl, J.K. (2014). Introduction. In: Organizational Trust. Contributions to Management Science. Springer, Cham. https://doi.org/10.1007/978-3-319-04069-1_1

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