Abstract
This paper is devoted to the analysis of the gastroenterology (GI) clinic at the University of Wisconsin Medical Foundation (UWMF). First, the work flow at the GI clinic is studied. Then a Markov chain model is developed and then extended to non-Markovian case to evaluate patient length of stay and staff utilization. The model is validated by the data observed in the clinic. It is shown that the model can provide accurate estimation of system performance. Finally, using such a model, what-if analysis is carried out and different patient check-out processes are investigated.
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This work is supported in part by NSF Grant No. CMMI-1233807.
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Zhong, X., Song, J., Li, J., Ertl, S.M., Fiedler, L. (2014). Analysis of Gastroenterology (GI) Clinic: A Systems Approach. In: Matta, A., Li, J., Sahin, E., Lanzarone, E., Fowler, J. (eds) Proceedings of the International Conference on Health Care Systems Engineering. Springer Proceedings in Mathematics & Statistics, vol 61. Springer, Cham. https://doi.org/10.1007/978-3-319-01848-5_9
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DOI: https://doi.org/10.1007/978-3-319-01848-5_9
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