Abstract
In the turbulent environment that characterises business today, companies are under constant competitive pressure to develop innovative, high quality products in increasingly shorter timescales. Companies that want to remain competitive are continuously trying to better manage and improve their product development (PD) processes. A key element of PD process management and improvement is to understand and measure PD processes and their outcomes (O'Donnell and Duffy, 2005). These measures traditionally involve an evaluation of both the efficiency of the process - process time and spend - and the effectiveness of the process in terms of the quality of the output e.g. product performance.
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Kerley, W., Clarkson, P. (2010). Modelling the Quality of Engineering Designs. In: Heisig, P., Clarkson, P., Vajna, S. (eds) Modelling and Management of Engineering Processes. Springer, London. https://doi.org/10.1007/978-1-84996-199-8_13
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DOI: https://doi.org/10.1007/978-1-84996-199-8_13
Publisher Name: Springer, London
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