Skip to main content

Evaluating Peripheral Displays

  • Chapter
  • First Online:
Book cover Awareness Systems

Part of the book series: Human-Computer Interaction Series ((HCIS))

Abstract

Although peripheral displays have been a domain of inquiry for over a decade now, evaluation criteria and techniques for this area are still being created. Peripheral display evaluation is an acknowledged challenge in a field setting. This chapter first describes models and methods that have been tailored specifically to evaluating peripheral displays (measuring how well they achieve their goals). Then, we present evaluation criteria used in past evaluations of peripheral displays, ranging from issues such as learnability to distraction. After explaining how these criteria have been assessed in the past, we present a case study evaluation of two e-mail peripheral displays that demonstrates the pros and cons of various evaluation techniques.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 129.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 169.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 169.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  • Arroyo E, Selker T (2003) Arbitrating multimodal outputs: Using ambient displays as interruptions. Proceedings of 10th International Conference on Human–Computer Interaction (HCI International), 591–595. Lawrence Erlbaum Associates, Crete, Greece.

    Google Scholar 

  • Booth, P. (1989). An Introduction to Human–Computer Interaction. Lawrence Erlbaum Associates, London.

    Google Scholar 

  • Brinck T, Gergle D, Wood SD (2002) Designing Web Sites that Work: Usability for the Web. Morgan Kaufmann, San Francisco.

    Google Scholar 

  • Cadiz JJ, Venolia G, Jancke G, Gupta A (2002) Designing and deploying an information awareness interface. Proceedings of the ACM Conference on Computer Supported Cooperative Work (CSCW), 314–323. ACM Press, New York.

    Google Scholar 

  • Carter S, Mankoff J, Klemmer S, Matthews T (2008) Exiting the cleanroom: On ecological validity and ubiquitous computing. Human–Computer Interaction Journal 23(1):47–99.

    Article  Google Scholar 

  • Consolvo S, Roessler P, Shelton BE (2004) The CareNet Display: Lessons learned from an in home evaluation of an ambient display. Proceedings of the 6th International Conference on Ubiquitous Computing (UbiComp), 1–17. Springer, Berlin.

    Google Scholar 

  • Constantine LL, Lockwood LAD (1999) Software for Use: A Practical Guide to the Models and Methods of Usage-Centred Design. Addison-Wesley, New York.

    Google Scholar 

  • Czerwinski M, Horvitz E, Wilhite S (2004) A diary study of task switching and interruptions. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI), 175–182. ACM Press, New York.

    Google Scholar 

  • Dabbish L, Kraut RE (2004) Controlling interruptions: Awareness displays and social motivation for coordination. Proceedings of the 2004 ACM Conference on Computer Supported Cooperative Work (CSCW). ACM Press, New York.

    Google Scholar 

  • Dabbish L, Kraut RE, Fussell S, Kiesler S (2005) Understanding email use: Predicting action on a message. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI), 691–700. ACM Press, New York.

    Google Scholar 

  • Dahley A, Wisneski C, Ishii H (1998) Water lamp and pinwheels: Ambient projection of digital information into architectural space. Extended Abstracts of the SIGCHI Conference on Human Factors in Computing Systems (CHI), 269–270. ACM Press, New York.

    Google Scholar 

  • Dumas JS, Redish JC (1993) A Practical Guide to Usability Testing. Ablex Publishing Co, Norwood, NJ.

    Google Scholar 

  • Gaver WW, Smith RB, O'shea T (1991) Effective sounds in complex systems: the ARKOLA simulation. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI), 85–90. ACM Press, New York.

    Google Scholar 

  • Guillemette RA (1995) The evaluation of usability in interactive information systems. In Carey JM (ed.), Human Factors in Information Systems: Emerging Theoretical Bases (207–221). Ablex Publishing Co, Norwood, NJ.

    Google Scholar 

  • Hix D, Hartson HR (1993) Developing User Interfaces: Ensuring Usability Through Product & Process. John Wiley, New York.

    Google Scholar 

  • Ho-Ching FW-L, Mankoff J, Landay JA (2003) Can you see what I hear? The design and evaluation of a peripheral sound display for the deaf. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI), 161–168. ACM Press, New York.

    Google Scholar 

  • Iso-9241-11 International Standards Organization (1998) Guidance on Usability. (Report ISO 9241–11).

    Google Scholar 

  • Maglio PP, Campbell CS (2000) Tradeoffs in displaying peripheral information. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI), 241–248. ACM Press, New York.

    Google Scholar 

  • Mamykina L, Mynatt E, Terry M (2003) Time aura: Interfaces for pacing. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI), 144–151. ACM Press, New York.

    Google Scholar 

  • Mankoff J, Dey AK, Hsieh G, Kientz J, Lederer S, Ames M (2003) Heuristic evaluation of ambient displays. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI), 169–176. ACM Press, New York.

    Google Scholar 

  • Matthews T, Blais D, Shick A, Mankoff J, Forlizzi J, Rohrbach S, Klatzky R (2006a) Evaluating Glanceable Visuals for Multitasking. (Technical Report EECS-2006-173). U.C. Berkeley.

    Google Scholar 

  • Matthews T, Czerwinski M, Robertson G, Tan D (2006b) Clipping Lists and Change Borders: Improving multitasking efficiency with peripheral information design. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI), 989–998. ACM Press, New York.

    Google Scholar 

  • Matthews T, Fong J, Ho-Ching FW, Mankoff J (2006c) Evaluating non-speech sound visualizations for the deaf. Behaviour & Information Technology, 25(4):333–351.

    Article  Google Scholar 

  • Matthews T, Forlizzi J, Rohrbach S (2005) Designing Glanceable Peripheral Displays. EECS-2006-113. U.C. Berkeley.

    Google Scholar 

  • Matthews T, Rattenbury T, Carter S (2007) Defining, designing, and evaluating peripheral displays: An analysis using activity theory. Human–Computer Interaction Journal, 22(1):221–261.

    Google Scholar 

  • McCrickard DS, Catrambone R, Chewar CM, Stasko JT (2003a) Establishing tradeoffs that leverage attention for utility: Empirically evaluating information display in notification systems. International Journal of Human–Computer Studies, 8(5):547–582.

    Article  Google Scholar 

  • McCrickard DS, Chewar CM, Somervell JP, Ndiwalana A (2003b) A model for notification systems evaluation – Assessing user goals for multitasking activity. ACM Transactions on Computer-Human Interaction, 10(4):312–338.

    Article  Google Scholar 

  • Mynatt ED, Back M, Want R, Baer M, Ellis JB (1998) Designing audio aura. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI), 566–573. ACM Press, New York.

    Google Scholar 

  • Nielsen J (1993) Usability Engineering. Academic Press, London.

    Google Scholar 

  • Parsowith S, Fitzpatrick G, Kaplan S, Segall B, Boot J (1998) Tickertape: Notification and communication in a single line. Proceedings of the Third Asian Pacific Computer and Human interaction (APCHI), 139–144. IEEE Computer Society.

    Google Scholar 

  • Pedersen ER, Sokoler T (1997) AROMA: Abstract representation of presence supporting mutual awareness. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI), 51–58. ACM Press, New York.

    Google Scholar 

  • Preece J, Rogers Y, Sharp H, Benyon D, Holland S, Carey T (1994) Human Computer Interaction. Addison-Wesley, Wokingham.

    Google Scholar 

  • Redström J, Skog T, Hallnäs L (2000) Informative art: Using amplified artworks as information displays. Proceedings of the Conference on Designing Augmented Reality Environments (DARE), 103–114. ACM Press, New York.

    Google Scholar 

  • Schneiderman B, Plaisant C (2004) Designing the User Interface. Addison-Wesley, Reading, MA.

    Google Scholar 

  • Seffah A, Donyaee M, Kline RB, Padda HK (2006). Usability measurements and metrics: A consolidated model. Software Qual Journal, 14:159–178.

    Article  Google Scholar 

  • Shackel B (1991) Usability—Context, framework, definition, design and evaluation. In Shackel B, Richardson S (eds.), Human Factors for Informatics Usability (21–38). University Press, Cambridge.

    Google Scholar 

  • Shami NS, Leshed G, Klein D (2005) Context of use evaluation of peripheral displays. Proceedings of the Tenth IFIP TC13 International Conference on Human Computer Interaction (INTERACT), 579–587. Springer, Berlin.

    Google Scholar 

  • Skog T, Ljungblad S, Holmquist LE (2003) Between aesthetics and utility: Designing ambient information visualizations. IEEE Symposium on Information Visualization (INFOVIS), 233–240. IEEE Computer Society, Seattle, WA.

    Google Scholar 

  • Stasko J, Mccolgin D, Miller T, Plaue C, Pousman Z (2005) Evaluating the InfoCanvas Peripheral Awareness System: A Longitudinal, In Situ Study. (Technical Report GIT-GVU-05-08). Georgia Institute of Technology, Atlanta, GA.

    Google Scholar 

  • Van Dantzich M, Robbins D, Horvitz E, Czerwinski M (2002) Scope: Providing awareness of multiple notifications at a glance. Proceedings of the Working Conference on Advanced Visual Interfaces (AVI). ACM Press, New York.

    Google Scholar 

  • Weiser M, Brown JS (1996) Designing calm technology. PowerGrid Journal, 1(1).

    Google Scholar 

  • Zhang L, Tu N, Vronay D (2005) Info-Lotus: A peripheral visualization for email notification. Extended Abstracts of the SIGCHI Conference on Human Factors in Computing Systems (CHI), 1901–1904. ACM Press, New York.

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Tara Matthews .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2009 Springer-Verlag London Limited

About this chapter

Cite this chapter

Matthews, T., Hsieh, G., Mankoff, J. (2009). Evaluating Peripheral Displays. In: Markopoulos, P., De Ruyter, B., Mackay, W. (eds) Awareness Systems. Human-Computer Interaction Series. Springer, London. https://doi.org/10.1007/978-1-84882-477-5_19

Download citation

  • DOI: https://doi.org/10.1007/978-1-84882-477-5_19

  • Published:

  • Publisher Name: Springer, London

  • Print ISBN: 978-1-84882-476-8

  • Online ISBN: 978-1-84882-477-5

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics