Abstract
Enterprise Resource Planning (ERP) systems are one of the most important developments in corporate information systems (Davenport, 1998; Hitt et al. 2002; Upton and McAfee 2000) and in Information Infrastructure (II) (Hanseth and Braa 2001) during the last decade. The business interest in ERP systems can be explained by the benefits associated with the implementation and utilisation of ERP systems (Robey et al., 2002). The benefits are related only in part to the technology, most of these stemming from organisational changes such as new business processes, organisational structure, work procedures, the integration of administrative and operative activities, and the global standardisation of work practices leading to organisational improvements, which the technology supports (Hedman and Borell, 2003).
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Hedman, J., Henningson, S. (2008). ERP Systems in the Extended Value Chain of the Food Industry. In: Grabot, B., Mayère, A., Bazet, I. (eds) ERP Systems and Organisational Change. Springer Series in Advanced Manufacturing. Springer, London. https://doi.org/10.1007/978-1-84800-183-1_2
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DOI: https://doi.org/10.1007/978-1-84800-183-1_2
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