Abstract
Through a wide range of information technologies information workers are continuing to expand their circle of contacts. In tandem, research is also focusing more and more on the role that both face-to-face and distributed interactions play in accomplishing work. Though some empirical studies have illustrated the importance of informal interaction and networks in establishing collaborations (e.g. Nardi et al, 2002; Whittaker, Isaacs, et al, 1997), there is still a need for more in situ research to understand how different types of interactions support group work.
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Su, N.M., Mark, G., Sutton, S.A. (2007). Workplace Connectors as Facilitators for Work. In: Steinfield, C., Pentland, B.T., Ackerman, M., Contractor, N. (eds) Communities and Technologies 2007. Springer, London. https://doi.org/10.1007/978-1-84628-905-7_7
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DOI: https://doi.org/10.1007/978-1-84628-905-7_7
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