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Remediation in Medical Education pp 249–263Cite as

Feedback and Remediation: Reinforcing Strengths and Improving Weaknesses

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Abstract

Remediation imparts information that can change the trajectory of a learner’s academic progress. Feedback is both the valuable information and the complex process that can help trainees and practicing professionals improve their performance. Effective feedback is nonjudgmental and requires skill development in many different domains, including characterizing the learner’s problem, overcoming resistance, and coaching for success. The authors draw on current literature about feedback to construct a model designed to help mentors bridge gaps in their knowledge base and build confidence in giving feedback to learners who fail to meet educational standards. This chapter provides a four-phase primer with step-by-step guidance for mentors who are remediators.

“Feedback is the heart of medical education” [1]

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Author information

Authors and Affiliations

  1. University of California San Francisco, San Francisco, CA, USA

    Denise M. Connor M.D., Calvin L. Chou M.D., Ph.D. & Denise L. Davis M.D.

Authors
  1. Denise M. Connor M.D.
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  2. Calvin L. Chou M.D., Ph.D.
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  3. Denise L. Davis M.D.
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Corresponding author

Correspondence to Calvin L. Chou M.D., Ph.D. .

Editor information

Editors and Affiliations

  1. Office of Medical Education, Department of Medicine, New York University School of Medicine, New York, New York, USA

    Adina Kalet

  2. Department of Medicine, University of California, San Francisco School of Medicine, San Francisco, California, USA

    Calvin L. Chou

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© 2014 Springer Science+Business Media New York

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Connor, D.M., Chou, C.L., Davis, D.L. (2014). Feedback and Remediation: Reinforcing Strengths and Improving Weaknesses. In: Kalet, A., Chou, C. (eds) Remediation in Medical Education. Springer, New York, NY. https://doi.org/10.1007/978-1-4614-9025-8_15

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  • DOI: https://doi.org/10.1007/978-1-4614-9025-8_15

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  • Publisher Name: Springer, New York, NY

  • Print ISBN: 978-1-4614-9024-1

  • Online ISBN: 978-1-4614-9025-8

  • eBook Packages: MedicineMedicine (R0)

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