Abstract
Improvement in the effectiveness of an office medical emergency response is done in incremental steps and by involving all office staff. Using the PDSA (Plan, Do, Study, Act) cycle, the pediatrician first identifies a specific problem pertaining to office emergency preparedness, then sets goals and priorities, performs an intervention, documents problems and unexpected observations, and finally studies the impact of the intervention. The results are then used to plan the next quality improvement cycle.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
AHRQ Health Care Innovations Exchange. Qualtiy tool. Plan-Do-Study-Ace Act (PSDA) cycle. http://www.innovations.ahrq.gov/content.aspx?id=2398.
Langley, G. L., Nolan, K. M., Nolan, T. W., Norman, C. L., Provost, L. P. (2009). The improvement guide: A practical approach to enhancing organizational performance (2nd ed.). San Francisco: Jossey-Bass Publishers. http://www.apiweb.org/the_improvement_guide2htm.
National Health Services Institute for Innovation and Improvement. Plan, Do Study, Act (PDSA) http://www.institute.nhs.uk/quality_and_service_improvement_tools/quality_and_service_improvement_tools/plan_do_study_act.html.
Author information
Authors and Affiliations
Corresponding author
Rights and permissions
Copyright information
© 2013 The Author(s)
About this chapter
Cite this chapter
Shenoi, R., Pereira, F., Li, J., Giardino, A.P. (2013). The Office Preparedness Quality Improvement Project. In: The Complete Resource on Pediatric Office Emergency Preparedness. SpringerBriefs in Public Health(). Springer, New York, NY. https://doi.org/10.1007/978-1-4614-6904-9_4
Download citation
DOI: https://doi.org/10.1007/978-1-4614-6904-9_4
Published:
Publisher Name: Springer, New York, NY
Print ISBN: 978-1-4614-6903-2
Online ISBN: 978-1-4614-6904-9
eBook Packages: MedicineMedicine (R0)