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Experience with Technology pp 31–57Cite as

Measuring Experience

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Abstract

Following on from the previous theoretical discussion, this chapter critiques several studies that are relevant to UX in terms of psychological constructs. Particular points of interest are meaningful relationships, self-identity, as well as the value and meaning in objects. Also of interest here are concepts such as novelty, coherence, complexity, habituation and preference; parallels are drawn with principles derived from environmental psychology where technology is viewed as a ‘scene’. In addition, aesthetics are explored closely with reference to several studies that identify a strong link between aesthetics and usability. The dynamics of UX are also examined in detail with respect to several different timescales: minutes, hours, days, months, and years. Finally, a number of research methods are introduced which are useful for identifying key constructs and evaluative elements of UX. They include experience sampling, content analysis, grounded theory, and a number of techniques with a strong phenomenological basis derived from Kelly’s Personal Construct Theory (PCT), including the Repertory Grid Test (RGT) and Multiple Sorting Procedure (MSP).

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  1. Digital World Research Centre, University of Surrey, Guildford, Surrey, GU2 7XH, UK

    Ali al-Azzawi

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  1. Ali al-Azzawi
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al-Azzawi, A. (2014). Measuring Experience. In: Experience with Technology. SpringerBriefs in Computer Science. Springer, London. https://doi.org/10.1007/978-1-4471-5397-9_3

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  • DOI: https://doi.org/10.1007/978-1-4471-5397-9_3

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