Abstract
It is known that many products, both software and hardware, are not accessible to large sections of the population. Designers instinctively design for able-bodied users and are either unaware of the needs of users with different capabilities, or do not know how to accommodate their needs into the design cycle. This chapter presents a model of the information flow required for successful inclusive design (the ‘Knowledge Loop’), along with a methodological design approach for implementing successful inclusive design (the 7-Level approach).
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Further reading
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© 2003 Springer-Verlag London
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Keates, S., Clarkson, J. (2003). Countering design exclusion. In: Clarkson, J., Keates, S., Coleman, R., Lebbon, C. (eds) Inclusive Design. Springer, London. https://doi.org/10.1007/978-1-4471-0001-0_27
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DOI: https://doi.org/10.1007/978-1-4471-0001-0_27
Publisher Name: Springer, London
Print ISBN: 978-1-85233-700-1
Online ISBN: 978-1-4471-0001-0
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