Abstract
As digital infrastructures increase their presence worldwide, following the efforts of governments to provide citizens and businesses with high-quality one-stop services, there is a growing need for the systematic management of those newly defined and constantly transforming processes and electronic documents. E-government Interoperability Frameworks usually cater to the technical standards of e-government systems interconnection, but do not address service composition and use by citizens, businesses, or other administrations.
An Interoperability Registry is a system devoted to the formal description, composition, and publishing of traditional or electronic services, together with the relevant document and process descriptions in an integrated schema. Through such a repository, the discovery of services by users or systems can be automated, resulting in an important tool for managing e-government transformation towards achieving interoperability.
The chapter goes beyond the methodology and tools used for developing such a system for the Greek government, to population with services and documents, application, and extraction of useful conclusions for electronic government transformation at the global level.
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Charalabidis, Y., Lampathaki, F., Askounis, D. (2011). Achieving Interoperability Through Base Registries for Governmental Services and Document Management. In: Assar, S., Boughzala, I., Boydens, I. (eds) Practical Studies in E-Government. Springer, New York, NY. https://doi.org/10.1007/978-1-4419-7533-1_11
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