Abstract
In a design project, a great deal of information about the aspects of the product being developed and the progress of the project is exchanged during meetings. However, reports which constitute the formal records of meetings are often limited in the extent to which they capture the information exchange. New recording and facilitation technologies for meetings are improving but further work is needed to enable the efficient capture of knowledge and experience from the discourse. The work reported in this paper is part of a project, carried out jointly with Airbus UK, exploring how design experience and rationale can be captured from the discourse of design reviews. In particular, this paper will present a methodology to evaluate the knowledge lost from the formal record of design reviews based on a comparison between transcripts and official minutes. The interpretation of the results is based on a unique information mapping technique. It provides the research team with an essential visual tool reflecting the loss of useful design knowledge for each design issue identified during the meeting. All findings are based on an industrial case study and a survey on the requirements of practicing engineers in leading aerospace companies.
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Huet, G., McMahon, C.A., Sellini, F., Culley, S.J., Fortin, C. (2007). Knowledge Loss in Design Reviews. In: Tichkiewitch, S., Tollenaere, M., Ray, P. (eds) Advances in Integrated Design and Manufacturing in Mechanical Engineering II. Springer, Dordrecht. https://doi.org/10.1007/978-1-4020-6761-7_19
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DOI: https://doi.org/10.1007/978-1-4020-6761-7_19
Publisher Name: Springer, Dordrecht
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