Abstract
The information society and knowledge economy is an integral part of the world we live in, and software is at the heart of modern business and is pervasive throughout society. New technologies such as the World Wide Web and mobile phones have transformed our lives, and software is an integral part of these technologies. Companies have changed their way of doing business to take advantage of new technologies, and major changes have been made to the business processes in banks, insurance companies, and the travel industry.
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Notes
- 1.
There is the well-known adage “All models are wrong, some are useful”.
- 2.
The ISO 9004 standard provides guidance on continuous improvement.
References
Deming, W.E.: Out of Crisis. MIT Press (1986)
Humphry, W.: Managing the Software Process. Addison Wesley (1989)
Software Engineering Institute: CMMI Executive Overview. Presentation by the SEI (2006)
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© 2011 Springer-Verlag London Limited
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O’Regan, G. (2011). Motivation for Software Process Improvement. In: Introduction to Software Process Improvement. Undergraduate Topics in Computer Science. Springer, London. https://doi.org/10.1007/978-0-85729-172-1_1
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DOI: https://doi.org/10.1007/978-0-85729-172-1_1
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