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© 2008 Springer Science+Business Media, LLC
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Long, J.O. (2008). Service Strategy. In: Itil® Version 3 at a Glance. Springer, Boston, MA. https://doi.org/10.1007/978-0-387-77393-3_2
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DOI: https://doi.org/10.1007/978-0-387-77393-3_2
Publisher Name: Springer, Boston, MA
Print ISBN: 978-0-387-77392-6
Online ISBN: 978-0-387-77393-3
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