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International Symposium on Electronic Commerce

ISEC 2001: Electronic Commerce Technologies pp 138–147Cite as

Introducing QoS to Electronic Commerce Applications

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Part of the book series: Lecture Notes in Computer Science ((LNCS,volume 2040))

Abstract

Business to consumer is expected to be one of the fastest growing segments of electronic commerce. One important and challenging problem in such context, is the satisfaction of user expectations about the Quality of Service (QoS) provided when applications are deployed on a large scale. In this paper, we will examine the use of dynamic QoS management techniques in combination with replication at the various architectural levels of an electronic commerce application.

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Author information

Authors and Affiliations

  1. University of Ottawa, Ottawa

    Gregor v. Bochmann

  2. University of Quebec at Montreal, Quebec at Montreal

    Brigitte Kerhervé

  3. University of Western Ontario, Western Ontario

    Hanan Lutfiyya

  4. University of Montreal, Montreal

    Mohamed-Vall M. Salem & Haiwei Ye

Authors
  1. Gregor v. Bochmann
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  2. Brigitte Kerhervé
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  3. Hanan Lutfiyya
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  4. Mohamed-Vall M. Salem
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  5. Haiwei Ye
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Editor information

Editors and Affiliations

  1. The University of Hong Kong E-Business Technology Institute IBM, China/Hong Kong

    Weidong Kou

  2. Department of Computer Science and Electrical Engineering, The University of Maryland Baltimore County, Maryland

    Yelena Yesha

  3. T.J. Watson Research Centre, The University of Hong Kong E-Business Technology Institute and IBM, Hong Kong

    Chung Jen Tan

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© 2001 Springer-Verlag Berlin Heidelberg

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Cite this paper

Bochmann, G.v., Kerhervé, B., Lutfiyya, H., Salem, MV.M., Ye, H. (2001). Introducing QoS to Electronic Commerce Applications. In: Kou, W., Yesha, Y., Tan, C.J. (eds) Electronic Commerce Technologies. ISEC 2001. Lecture Notes in Computer Science, vol 2040. Springer, Berlin, Heidelberg. https://doi.org/10.1007/3-540-45415-2_11

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  • DOI: https://doi.org/10.1007/3-540-45415-2_11

  • Published:

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-41963-1

  • Online ISBN: 978-3-540-45415-1

  • eBook Packages: Springer Book Archive

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