Skip to main content
SpringerLink
Log in
Book cover

International Conference on User Modeling

UM 2001: User Modeling 2001 pp 64–73Cite as

Collaborating with Focused and Unfocused Users under Imperfect Communication

  • Conference paper
  • First Online:

Part of the book series: Lecture Notes in Computer Science ((LNAI,volume 2109))

Abstract

A totally focused user always finishes the current task or subtask before moving on to another. Typical users, however, sometimes shift back and forth between incomplete tasks and do not always communicate before doing so. This behavior poses a problem for a software agent that uses plan recognition to support its collaboration with users. Our solution is a discourse interpretation algorithm which balances between asking too many questions about a user’s intentions and sometimes being wrong about them.

This is a preview of subscription content, log in via an institution.

Chapter
USD   29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD   39.99
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD   54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Learn about institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. S. Carberry. Incorporating default inferences into plan recognition. In Proc. 8th Nat. Conf. AI, volume 1, pages 471–8, july 1990.

    Google Scholar 

  2. B. J. Grosz and S. Kraus. Collaborative plans for complex group action. Artificial Intelligence, 86(2):269–357, October 1996.

    Article  MathSciNet  Google Scholar 

  3. B. J. Grosz and C. L. Sidner. Attention, intentions, and the structure of discourse. Computational Linguistics, 12(3):175–204, 1986.

    Google Scholar 

  4. D. Gruen, C. Sidner, C. Boettner, and C. Rich. A collaborative assistant for email. In oc. ACM SIGCHI Conference on Humam Factors in Computing Systems, Pittsburgh, PA, May 199

    Google Scholar 

  5. N. Lesh, C. Rich, and Candance L. Sidner. Using plan recognition in human-computer collaboration. In Proc. of 7th Int. Conf. User Modelling, pages 23–32, 1999.

    Google Scholar 

  6. K. E. Lochbaum. An algorithm for plan recognition in collaborative discourse. In Proc. 29th Annual Meeting of the Assoc. for Computational Linguistics, pages 33–38, Berkeley, CA, 1991.

    Google Scholar 

  7. K. E. Lochbaum. A collaborative planning model of intentional structure. Computational Linguistics, 24(4), December 1998.

    Google Scholar 

  8. B. Raskutti and I. Zukerman. Generating queries and replies during information-seeking interactions. International Journal of Human Computer Studies, 47(6):689–734, 1997.

    Article  Google Scholar 

  9. C. Rich and C. Sidner. COLLAGEN A collaboration manager for software interface agents. User Modelig and User-Adapted Interaction 83/4315–350 1998.

    Article  Google Scholar 

Download references

Authors
  1. Neal Lesh
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. Charles Rich
    View author publications

    You can also search for this author in PubMed Google Scholar

  3. Candace L. Sidner
    View author publications

    You can also search for this author in PubMed Google Scholar

Editor information

Editors and Affiliations

  1. German Research Center for Artificial Intelligence (DFKI GmbH), Stuhlsatzenhausweg 3, 66123, Saarbrücken, Germany

    Mathias Bauer

  2. University of Texas, 19015, Arlington, TX, 76019-0015, USA

    Piotr J. Gmytrasiewicz

  3. Department of Computer Science ARIES, University of Saskatchewan, 1C101 Engineering Bldg., 57 Campus Dr., Saskatoon, SK, Canada, S7N 5A9

    Julita Vassileva

Rights and permissions

Reprints and permissions

Copyright information

© 2001 Springer-Verlag Berlin Heidelberg

About this paper

Cite this paper

Lesh, N., Rich, C., Sidner, C.L. (2001). Collaborating with Focused and Unfocused Users under Imperfect Communication. In: Bauer, M., Gmytrasiewicz, P.J., Vassileva, J. (eds) User Modeling 2001. UM 2001. Lecture Notes in Computer Science(), vol 2109. Springer, Berlin, Heidelberg. https://doi.org/10.1007/3-540-44566-8_7

Download citation

  • DOI: https://doi.org/10.1007/3-540-44566-8_7

  • Published:

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-42325-6

  • Online ISBN: 978-3-540-44566-1

  • eBook Packages: Springer Book Archive

Publish with us

Policies and ethics

Search

Navigation