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Voß, A., Procter, R., Slack, R., Hartswood, M., Rouncefield, M. (2006). Understanding and Supporting Dependability as Ordinary Action. In: Clarke, K., Hardstone, G., Rouncefield, M., Sommerville, I. (eds) Trust in Technology: A Socio-Technical Perspective. Computer Supported Cooperative Work, vol 36. Springer, Dordrecht. https://doi.org/10.1007/1-4020-4258-2_9
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