Abstract
This paper is based on a research study of 12 local government councils in Australia funded by the Victorian e-Commerce Early Movers Assistance Scheme. (VEEM). Multiple cross-case content analyses were used to identify the underpinning themes in the study sample. It was found that the VEEM scheme was successful in raising awareness of e-Commerce within the community, however there is a wide disparity in local government readiness for e-Commerce and community demand for e-Commerce. In order to accelerate the take-up of e-Commerce practices and technologies within communities, the tripartite relationship between State and Local government and the community is considered critical in diffusing e-Commerce. Specifically, the tripartite relationship should support raising awareness of e-commerce, and encouraging adoption of e-commerce.
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Howell, A., Terziovski, M. (2005). E-Commerce, Communities and Government - a Snapshot of the Australian Experience. In: Van Den Besselaar, P., De Michelis, G., Preece, J., Simone, C. (eds) Communities and Technologies 2005. Springer, Dordrecht. https://doi.org/10.1007/1-4020-3591-8_18
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DOI: https://doi.org/10.1007/1-4020-3591-8_18
Publisher Name: Springer, Dordrecht
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