Abstract
Despite the shake-out of dot-coms during 2000/2001, the key business drivers leading organizations to adopt Internet-based solutions still remain. However, along with the shake-out, the market has forced companies to focus, once again, on e-business management models that emphasize cost, quality and profitability. One such model, the Revere Group’s Technology Solution Lifecycle, was presented in great detail, followed by four case studies illustrating the application of the model. In addition, two other e-business management models from EDS and IBM were discussed and compared with the Technology Solution Lifecycle. Common ingredients from each of the models were presented.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
References
Procter & Gamble: Improving Consumer Value Through Process Design, HBS 195-126.
Porter, M., Competitive Strategy, Free Press, New York, NY, 1980
Rangan, Kasturi and Bell, Marie, “Dell Online”, Harvard Business School Case Studies, March 26, 1999.
Shaw, M., Blanning, R., Strader, T., and Whinston, A., Handbook on Electronic Commerce, Springer-Verlag, Berlin, Heidelberg, 2000.
Hammer, Michael, “Reengineering Work: Don’t Automate, Obliterate”, Harvard Business Review, July~August 1990.
Davis, Miles K. and McPhee, Margaret Anne, Taken from internal EDS document entitled “Enterprise Alignment Solution Description v4.5,” 2001.
Editor information
Rights and permissions
Copyright information
© 2002 Kluwer Academic Publishers
About this chapter
Cite this chapter
Miller, T., Nelson, M.L., Shen, S.Y., Shaw, M.J. (2002). e-Business Management Models: Services Perspective from the Revere Group. In: Shaw, M.J. (eds) E-Business Management. Integrated Series in Information Systems, vol 1. Springer, Boston, MA. https://doi.org/10.1007/0-306-47548-0_5
Download citation
DOI: https://doi.org/10.1007/0-306-47548-0_5
Publisher Name: Springer, Boston, MA
Print ISBN: 978-1-4020-7178-2
Online ISBN: 978-0-306-47548-1
eBook Packages: Springer Book Archive