Volume 5 of the series Advances in Group Decision and Negotiation pp 201-221


Web-Based Decision Support: Creating a Culture of Applying Multi-criteria Decision Analysis and Web-Supported Participation in Environmental Decision Making

  • Raimo P. HämäläinenAffiliated withSystems Analysis Laboratory, Helsinki University of Technology Email author 
  • , Jyri MustajokiAffiliated withDepartment of Automation Science and Engineering, Tampere University of Technology
  • , Mika MarttunenAffiliated withFinnish Environment Institute

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The proliferation of the Internet has opened new opportunities to support communication in participatory decision making. We now also have tools to support decision analytical approaches. These opportunities are of special interest in environmental policy problems, which typically include multiple objectives and stakeholders who are geographically distributed. However, we still have very limited experiences on the exploitation of these opportunities. In this chapter, we describe some web-based decision analytical tools and a framework for their use. We also discuss the ways and requirements to apply these tools and web support in environmental planning processes. The framework is reflected with experiences from four lake regulation projects in Finland. Our conclusions include that technology push does not work, but a culture of web-based participation develops through well-designed and documented case projects. Only then can we expect public stakeholders and authorities to accept this approach.