Interactions with Open Source Software: A Pilot Study on End Users’ Perception
Purchase on Springer.com
$29.95 / €24.95 / £19.95*
* Final gross prices may vary according to local VAT.
Interest of scientific research on Open Source software and its development process is frequent. The number of articles available and the number of tracks or workshops on this topic in most relevant IS Conferences is high. The usability of Open Source Software has been scarcely considered until few years ago, probably due to the particular role that the user has in such a development environment. In Open Source software development, users and developers are not so different. Anyhow, the diffusion of the Open Source software outside the development community contributes to sharpen the distinction among these two groups that are no longer equivalent. This circumstance has contributed to increase the interest on usability of Open Source software. Nevertheless, studies on end-users in Open Source contexts are still young. This paper introduces a pilot study on end user’s perception of Open Source software. The aim of this pilot study is to identify how the end user perceives the Open Source software (in terms of Usability, Functionality, Reliability, Efficiency and Quality in Use).
- Darking, M.L, Whitley, E.A. (2007). Towards an Understanding of FLOSS: Infrasctructures, Materiality and the Digital Business Econosystem. Science Studies, 20(2): 13–33.
- von Krogh, G., Spaeth, S. (2007). The Open Source Software Phenomenon: Characterstics that Promote Research. Journal of Strategic Information systems, 16(3): 236–253. CrossRef
- Mockus, A., Fielding, R.T., Herbsleb, J.D. (2002). Two case Studies of Open Source Software Development: Apache and Mozilla. ACM Transactions on software engineering methodology, 11(3): 309–346. CrossRef
- Stamelos, I., Angelis, L., Oikonomou, A., Bleris, G.L. (2002). Code quality analysis in Open Source software development. Info Systems Journal, 12(1): 43–60. CrossRef
- Fuggetta, A. (2003). Open Source software – an evaluation. The Journal of Systems and Software, 66(1): 77–90.
- Stone, A. (2002). Open Source Acceptance Grows. IEEE Software, 19(2): 102. CrossRef
- Gallego, M.D., Luna, P., Bueno, S. (2007). User acceptance model of Open Source Software. Computers in Human Behaviour, 24(5): 2199–2216. CrossRef
- Crowstone, K., Annabi, H., Howison, J. (2003). Defining Open Source Software Project Success. In Proceeding of the Twenty-fourth International Conference on Information Systems (pp. 327–340).
- Nichols, D.M. and Twidale, M.B. (2006). Usability processes in open source projects. Software Process: Improvement and Practice, 11(2): 149–162. CrossRef
- Benson, C. (2004). Meeting the challenge of open source usability. Interfaces: 9–12 Number 59, Autumn 2004. http://www.bcs-hci.org.uk/interfaces/interfaces59.pdf.
- Benson, C., Muller-Prove, M., Mzourek, J. (2004). Professional usability in open source projects: GNOME, OpenOffice.org, NetBeans. Extended Abstracts of the Conference on Human Factors and Computing Systems. ACM Press: New York, 1083–1084.
- Nichols, D.M., Twidale M.B. (2005). The usability of open source software. First Monday 8(1): http://firstmonday.org/issues/issue8_1/nichols/, 15 September 2005.
- Nichols, D.M., McKay, D., Twidale, M.B. (2003). Participatory usability: supporting proactive users, Proceedings of 4th ACM SIGCHI NZ Symposium on Computer-Human Interaction (CHINZ’03), SIGCI: Dunedin, 63–68.
- Raymond, E.S. (1999). The revenge of the hackers. In Open Sources: Voices from the Open Source Revolution, StoneM, Ockman S, DiBona C (eds). O’Reilly and Associates: Sebastopol, CA, 207–219.
- Raymond, E.S. (2001) The Cathedral and the Bazaar: Musings on Linux and Open Source by an Accidental Revolutionary, O’Reilly.
- Challet, D., Le Du, Y. (2003), Microscopic model of software bug dynamics: Closed Source versus Open Source, International Journal of Reliability, Quality and Safety Engineering, 12(6): 521–534. CrossRef
- Chelf, B. (2006). Measuring software quality – A Study of Open Source Software. http://coverity.com/html/library.php.
- Coverity Inc. (2008). Open Source Report. http://scan.coverity.com/report.
- DeLone, W.H., McLean, E.R (1992). Information systems success: the quest for the dependent variable. Information Systems Research, 3(1): 60–95. CrossRef
- DeLone, W.H., McLean, E.R (2003). The DeLone and McLean model of information systems success: a ten-year update. Journal of Management Information Systems, 19(4): 9–30.
- Sang-Yong, T.L., Hee-Woong, K., Sumeet, G. (2007). Measuring open source software success. Omega, 37(2): 426–438.
- Hair, J.F., Anderson, R.E., Tatham, R.L., Black, W.C. (1998). Multivariate data analysis. Fifth ed. Englewood Cliffs, NJ: Prentice-Hall.
- Interactions with Open Source Software: A Pilot Study on End Users’ Perception
- Book Title
- Information Systems: People, Organizations, Institutions, and Technologies
- Book Subtitle
- ItAIS:The Italian Association for Information Systems
- pp 549-556
- Print ISBN
- Online ISBN
- Physica-Verlag HD
- Copyright Holder
- Physica-Verlag Heidelberg
- Additional Links
- Industry Sectors
- eBook Packages
- Editor Affiliations
- ID1. Sistemi Informativi (CeRSI), Centro di Ricerca sui
- ID2. Dipto. Elettronica Informatica, Sistemistica (DEIS), Università Calabria
- Author Affiliations
- 1. Università LUISS Guido Carli, Roma, Italy
- 2. Università della Tuscia, Viterbo, Italy
- 3. Università LUISS Guido Carli, Roma, Italy
To view the rest of this content please follow the download PDF link above.