Visually Capturing Usage Context in BPMN by Small Adaptations of Diagram Notation

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Abstract

For mobile and multi-channel information systems it is often relevant to model where something is supposed to take place and what equipment is used. Whereas traditional business process modelling notations seldom capture context, this paper looks at the possibility of extending BPMN diagrams with visual means for capturing location and equipment types used in mobile work processes. A wide range of possible ways for doing this visually is discussed and illustrated, whereupon the most viable alternatives are compared analytically mainly based on principles suggested by Moody. The results indicate that there are several approaches to include such usage context information visually with reasonably good results, but that approaches using intuitive icons to reflect locations and equipment types appear to be the most promising.