2012, pp 189-205,
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Date: 24 Sep 2012

IT-Implementation of Subject-Oriented Business Processes

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Abstract

IT has achieved a high level of penetration in many organizations. Without IT support, many business processes cannot be handled in an economically beneficial way. For this reason, the careful and on-demand mapping of processes to information and communication technology is an important task. This applies for cases where employees are involved, as well as for operations in which a high degree of automation is striven for. A suitable and well-fitting software environment plays a significant role here. However, the challenge in many cases is an existing heterogeneous landscape of systems and services, in which each of the components fulfills specific tasks, and for which all of these components need to be integrated into an overall solution for adequate process support.