2012, pp 1-7,
Open Access This content is freely available online to anyone, anywhere at any time.
Date: 24 Sep 2012

Thinking of Business Processes Systematically

Download Book (26,300 KB) As a courtesy to our readers the eBook is provided DRM-free. However, please note that Springer uses effective methods and state-of-the art technology to detect, stop, and prosecute illegal sharing to safeguard our authors’ interests.
Download Chapter (920 KB)

Abstract

Today, the success of organizations is not only based on their products and services but rather on their capability to (re)design their business processes in a flexible and dynamic way (Scheer et al. 2007).