Chapter

Business Process Management

Volume 6896 of the series Lecture Notes in Computer Science pp 17-28

A Blueprint for Event-Driven Business Activity Management

  • Christian JanieschAffiliated withInstitute of Applied Informatics and Formal Description Methods (AIFB), Karlsruhe Institute of Technology (KIT)
  • , Martin MatznerAffiliated withEuropean Research Center for Information Systems (ERCIS), University of Münster
  • , Oliver MüllerAffiliated withHilti Chair of Business Process Management, University of Liechtenstein

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Abstract

Timely insight into a company’s business processes is of great importance for operational efficiency. However, still today companies struggle with the inflexibility of monitoring solutions and reacting to process information on time. We review the current state of the art of business process management and analytics and put it in relation to complex event processing to explore process data. Following the tri-partition in complex event processing of event producer, processor, and consumer, we develop an architecture for event-driven business activity management which is capable of delivering blueprints for flexible business activity monitoring as well as closed loop action to manage the full circle of automated insight to action. We close with a discussion of future research directions.

Keywords

Reference architecture complex event processing business process management business process analytics business activity management