Skip to main content

Modeling Confusion: Facial Expression, Task, and Discourse in Task-Oriented Tutorial Dialogue

  • Conference paper
Artificial Intelligence in Education (AIED 2011)

Part of the book series: Lecture Notes in Computer Science ((LNAI,volume 6738))

Included in the following conference series:

Abstract

Recent years have seen a growing recognition of the importance of affect in learning. Efforts are being undertaken to enable intelligent tutoring systems to recognize and respond to learner emotion, but the field has not yet seen the emergence of a fully contextualized model of learner affect. This paper reports on a study of learner affect through an analysis of facial expression in human task-oriented tutorial dialogue. It extends prior work through in-depth analyses of a highly informative facial action unit and its interdependencies with dialogue utterances and task structure. The results demonstrate some ways in which learner facial expressions are dependent on both dialogue and task context. The findings also hold design implications for affect recognition and tutorial strategy selection within tutorial dialogue systems.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 84.99
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 109.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. Woolf, B.P., Burleson, W., Arroyo, I., Dragon, T., Cooper, D.G., Picard, R.W.: Affect-Aware Tutors: Recognizing and Responding to Student Affect. International Journal of Learning Technology 4, 129–164 (2009)

    Article  Google Scholar 

  2. D’Mello, S.K., Lehman, B., Person, N.: Monitoring Affect States During Effortful Problem Solving Activities. Int. J. Artif. Intell. Educ. 20 (2010)

    Google Scholar 

  3. Baker, R.S.J.d., D’Mello, S.K., Rodrigo, M.M.T., Graesser, A.C.: Better to Be Frustrated than Bored: The Incidence, Persistence, and Impact of Learners’ Cognitive-Affective States during Interactions with Three Different Computer-Based Learning Environments. International Journal of Human-Computer Studies 68, 223–241 (2010)

    Article  Google Scholar 

  4. Lehman, B., D’Mello, S., Person, N.: The intricate dance between cognition and emotion during expert tutoring. In: Aleven, V., Kay, J., Mostow, J. (eds.) ITS 2010. LNCS, vol. 6095, pp. 433–442. Springer, Heidelberg (2010)

    Chapter  Google Scholar 

  5. Afzal, S., Robinson, P.: Natural Affect Data - Collection and Annotation in a Learning Context. In: Proceedings of the International Conference on Affective Computing and Intelligent Interaction, pp. 1–7 (2009)

    Google Scholar 

  6. Robison, J.L., McQuiggan, S.W., Lester, J.C.: Evaluating the Consequences of Affective Feedback in Intelligent Tutoring Systems. In: Proceedings of the International Conference on Affective Computing and Intelligent Interaction, pp. 37–42 (2009)

    Google Scholar 

  7. Graesser, A.C., Olde, B.A.: How Does One Know Whether a Person Understands a Device? The Quality of the Questions the Person Asks When the Device Breaks Down. Journal of Educational Psychology 95, 524–536 (2003)

    Article  Google Scholar 

  8. D’Mello, S.K., Picard, R.W., Graesser, A.C.: Toward an Affect-Sensitive AutoTutor. IEEE Intelligent Systems 22, 53–61 (2007)

    Article  Google Scholar 

  9. Cooper, D.G., Muldner, K., Arroyo, I., Woolf, B.P., Burleson, W.: Ranking Feature Sets for Emotion Models used in Classroom Based Intelligent Tutoring Systems. User Modeling, Adaptation, and Personalization, 135–146 (2010)

    Google Scholar 

  10. Kapoor, A., Burleson, W., Picard, R.W.: Automatic Prediction of Frustration. International Journal of Human-Computer Studies 65, 724–736 (2007)

    Article  Google Scholar 

  11. Ekman, P., Friesen, W.V., Hager, J.C.: Facial Action Coding System. A Human Face, Salt Lake City, USA (2002)

    Google Scholar 

  12. Craig, S.D., D’Mello, S.K., Witherspoon, A., Graesser, A.: Emote Aloud During Learning with AutoTutor: Applying the Facial Action Coding System to Cognitive-Affective States During Learning. Cognition & Emotion 22, 777–788 (2008)

    Article  Google Scholar 

  13. McDaniel, B.T., D’Mello, S.K., King, B.G., Chipman, P., Tapp, K., Graesser, A.C.: Facial Features for Affective State Detection in Learning Environments. In: Proceedings of the 29th Annual Meeting of the Cognitive Science Society, pp. 467–472 (2007)

    Google Scholar 

  14. Ekman, P., Friesen, W.V., Hager, J.C.: Facial Action Coding System: Investigator’s Guide. A Human Face, Salt Lake City, USA (2002)

    Google Scholar 

  15. Cohn, J.F., Zlochower, A.J., Lien, J., Kanade, T.: Automated Face Analysis by Feature Point Tracking Has High Concurrent Validity with Manual FACS Coding. Psychophysiology 36, 35–43 (1999)

    Article  Google Scholar 

  16. Conati, C., Maclaren, H.: Empirically Building and Evaluating a Probabilistic Model of User Affect. User Modeling and User-Adapted Interaction 19, 267–303 (2009)

    Article  Google Scholar 

  17. McQuiggan, S.W., Lee, S., Lester, J.C.: Early Prediction of Student Frustration. In: Proceedings of the Second International Conference on Affective Computing and Intelligent Interactions, pp. 698–709 (2007)

    Google Scholar 

  18. Burleson, W.: Affective Learning Companions: Strategies for Empathetic Agents with Real-Time Multimodal Affective Sensing to Foster Meta-Cognitive and Meta-Affective Approaches to Learning, Motivation, and Perseverance. MIT Ph.D. thesis (2006)

    Google Scholar 

  19. Kaliouby, R., Robinson, P.: The Emotional Hearing Aid: An Assistive Tool for Children with Asperger Syndrome. Universal Access in the Information Society 4, 121–134 (2005)

    Article  Google Scholar 

  20. Afzal, S., Robinson, P.: Modelling Affect in Learning Environments - Motivation and Methods. In: Proceedings of the International Conference on Advanced Learning Technologies (2010)

    Google Scholar 

  21. D’Mello, S.K., Graesser, A.C.: Multimodal Semi-Automated Affect Detection from Conversational Cues, Gross Body Language, and Facial Features. User Modeling and User-Adapted Interaction 20, 147–187 (2010)

    Article  Google Scholar 

  22. Boyer, K.E., Phillips, R., Ingram, A., Ha, E.Y., Wallis, M. D., Vouk, M. A., Lester, J. C.: Characterizing the effectiveness of tutorial dialogue with hidden markov models. In: Aleven, V., Kay, J., Mostow, J. (eds.) ITS 2010. LNCS, vol. 6094, pp. 55–64. Springer, Heidelberg (2010)

    Chapter  Google Scholar 

  23. Boyer, K.E., Lahti, W.J., Phillips, R., Wallis, M.D., Vouk, M.A., Lester, J.C.: An Empirically-Derived Question Taxonomy for Task-Oriented Tutorial Dialogue. In: Proceedings of the Second Workshop on Question Generation, pp. 9–16 (2009)

    Google Scholar 

  24. Csikszentmihalyi, M.: Flow: The Psychology of Optimal Experience. Harper-Row, NY (1990)

    Google Scholar 

  25. Calvo, R.A., D’Mello, S.K.: Affect Detection: An Interdisciplinary Review of Models, Methods, and Their Applications. IEEE Transactions on Affective Computing 1, 18–37 (2010)

    Article  Google Scholar 

  26. Russell, J.A.: Core Affect and the Psychological Construction of Emotion. Psychological Review 110, 145–172 (2003)

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2011 Springer-Verlag Berlin Heidelberg

About this paper

Cite this paper

Grafsgaard, J.F., Boyer, K.E., Phillips, R., Lester, J.C. (2011). Modeling Confusion: Facial Expression, Task, and Discourse in Task-Oriented Tutorial Dialogue. In: Biswas, G., Bull, S., Kay, J., Mitrovic, A. (eds) Artificial Intelligence in Education. AIED 2011. Lecture Notes in Computer Science(), vol 6738. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-21869-9_15

Download citation

  • DOI: https://doi.org/10.1007/978-3-642-21869-9_15

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-21868-2

  • Online ISBN: 978-3-642-21869-9

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics