Talking to Strangers: Using Large Public Displays to Facilitate Social Interaction

  • Elisa Rubegni
  • Nemanja Memarovic
  • Marc Langheinrich
Conference paper

DOI: 10.1007/978-3-642-21708-1_23

Volume 6770 of the book series Lecture Notes in Computer Science (LNCS)
Cite this paper as:
Rubegni E., Memarovic N., Langheinrich M. (2011) Talking to Strangers: Using Large Public Displays to Facilitate Social Interaction. In: Marcus A. (eds) Design, User Experience, and Usability. Theory, Methods, Tools and Practice. DUXU 2011. Lecture Notes in Computer Science, vol 6770. Springer, Berlin, Heidelberg

Abstract

Alumni events and homecomings provide opportunities to reconnect and reminiscence with old friends and colleagues, i.e., they aim to reinforce connections between community members. Although these events explicitly foster social interaction, the first step in engaging with others can still be difficult. To help “break the ice”, we have built USIAlumni Faces, a ‘yearbook’ application running on a public display that is operated via a gesture interface. We deployed USIAlumni Faces at a large university alumni event, which gave us the opportunity to observe and understand learning techniques for gesture interfaces and their role in supporting the emergence of social interaction in public spaces. We found that gesture-based interfaces support the natural diffusion of interaction patterns in public spaces through the observe-and-learn model, and that sensory-motor patterns can aid social interaction in public, as they act as conversation starters between both strangers and acquaintances.

Keywords

public displays gesture interfaces social learning interaction design 

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Copyright information

© Springer-Verlag Berlin Heidelberg 2011

Authors and Affiliations

  • Elisa Rubegni
    • 1
  • Nemanja Memarovic
    • 2
  • Marc Langheinrich
    • 2
  1. 1.Faculty of Communication SciencesUniversity of LuganoLuganoSwitzerland
  2. 2.Faculty of InformaticsUniversity of LuganoLuganoSwitzerland