Abstract
Shopping centers present a rich and heterogeneous environment, where IT systems can be implemented in order to support the needs of its actors. However, due to the environment complexity, several feasibility issues emerge when designing both the logical and physical architecture of such systems. Additionally, the system must be able to cope with the individual needs of each actor, and provide services that are easily adopted by them, taking into account several sociological and economical aspects. In this sense, we present an overview of current support systems for shopping center environments. From this overview, a high-level model of the domain (involving actors and services) is described along with challenges and possible features in the context of current Semantic Web, mobile device and sensor technologies.
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Anacleto, R., Luz, N., Almeida, A., Figueiredo, L., Novais, P. (2011). Shopping Center Tracking and Recommendation Systems. In: Corchado, E., Snášel, V., Sedano, J., Hassanien, A.E., Calvo, J.L., Ślȩzak, D. (eds) Soft Computing Models in Industrial and Environmental Applications, 6th International Conference SOCO 2011. Advances in Intelligent and Soft Computing, vol 87. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-19644-7_32
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DOI: https://doi.org/10.1007/978-3-642-19644-7_32
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-642-19643-0
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